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Onesource Support Specialist
2 weeks ago
Alexion Pharmaceuticals,Inc. Wilmington, United StatesLocation: Wilmington, United States · Job reference: R-199578 · Date posted: 05/13/2024 · **This is what you will do**: · The OneSource Support Specialist is a high-touch Patient Support Program (PSP) role within the Patient Services Department centered on delivering exceptional ...
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Onesource Support Specialist
2 weeks ago
Alexion Pharmaceuticals,Inc. Wilmington, United StatesLocation: Wilmington, United States · Job reference: R-199577 · Date posted: 05/13/2024 · **This is what you will do**: · The OneSource Support Specialist is a high-touch Patient Support Program (PSP) role within the Patient Services Department centered on delivering exceptional ...
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Customer Support Specialist
3 weeks ago
Registered Agents Legal Services, LLC Wilmington, United StatesJob Summary: · Leading incorporation service company is seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Specialist. Registered Agents Legal Services, LLC provides a comprehensive range of incorporation and corporate filing servic ...
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Sunfirepos Support Specialist
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Metro Payment Technologies Wilmington, United StatesJob Summary: · We are seeking a Support Specialist to join our team. As a Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication skills, attention to detail, and the ability to ana ...
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Administrative Support Specialist
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Wheeler Wolfenden and Dwares, PA Wilmington, United StatesOverview: · Wheeler Wolfenden & Dwares is seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This dynamic role combines the responsibilities of an Administrative Assistant, Office Manager, and Executive Assistant, o ...
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Service Support Specialist
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MODERNCONTROLS LLC. New Castle, United States: · **JOB** **DESCRIPTION** · **_ · SERVICE/PROJECTS_** **_STAFF_** · ModernControls is seeking a highly motivated, service support specialist based out of the headquarters in New Castle, DE. This person will be a key member of the service administrative team and essential in day ...
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Technical Support Specialist
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Vets2PM New Castle, United States· Position Title: Technical Specialist - Mobility Customer Service Company: Siemens Mobility, Inc · Location: New Castle, Delaware · Pioneering in America, from the first mile to the last. This is what drives us. · For more than 160 years, Siemens has been an integral provider o ...
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Customer Support Specialist
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Certified Peer Support Specialist
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Goodwill of Delaware and Delaware County New Castle, United States**Pay Rate**: $22-$25 per hour · Peer Recovery/Support Specialists at The Hope Center will use their own recovery experience and peer certification training to assist clients with defining their recovery goals, and developing the skills and knowledge needed for their recovery. Th ...
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Onesource Support Specialist Cdt
1 week ago
Alexion Pharmaceuticals,Inc. Wilmington, United StatesLocation: Wilmington, United States · Job reference: R-200031 · Date posted: 05/17/2024 · **This is what you will do**: · The OneSource Support Specialist is a high-touch Patient Support Program (PSP) role within the Patient Services Department centered on delivering exceptional ...
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Desktop Support Specialist
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Direct Service Support Specialist
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Direct Service Support Specialist
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Catholic Charities, Inc. - Bayard House Wilmington, United StatesThis position is located in Wilmington, Delaware. The Diocese of Wilmington/Catholic Charities is seeking a Direct Service Support Specialist PRN, as needed, (maternity care and support professionals) to work with clients of the Bayard House, a residential maternity home for home ...
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Information Systems Support Specialist
2 weeks ago
State of Delaware New Castle, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
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Child Support Specialist I
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Child Support Specialist I
2 weeks ago
State of Delaware New Castle, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
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Child Support Specialist I
2 weeks ago
State of Delaware New Castle, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
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A/r Support Resolution Specialist
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HBCS New Castle, United StatesAs an **A/R Support Specialist**, you will research general financial inquiries and processes all inbound and outbound correspondence. You will also make updates to client systems with all necessary demographic, contract, and prelist related information. · **Responsibilities**: · ...
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Child Support Specialist I
1 week ago
State of Delaware New Castle, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
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IT-Support Specialist
2 weeks ago
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Communications Provider Support Specialist - Wilmington, United States - Penn Medicine
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day.
Are you living your life's work?Summary:
Develop and retain an in-depth understanding of the managed care marketplace and the current operational challenges facing UPHS due to policy and procedure changes within the Plans.
The primary responsibilities are to support the on-line and other electronic tools to provide all health system entities continual access to information relating to the current managed care agreements and creating and refining systems to ensure that all policy procedure changes by the managed care plans are communicated with an assessment of the impact to the system that may warrant a renegotiation of the contractual terms.
Responsibilities:
Make and accept requests of/from other departments/entities in a way that clearly and reasonably specifies scope, deliverables, and required timing/deadlines.
Serve as a resource to UPHS to ensure all questions are appropriately answered.
Identify and remove revenue cycle barriers.
Generate Reports to quantify the financial impact of operational/financial issues and performance improvement initiatives.
Provide contract interpretation support for UPHS, Entity and Payors. Coordinate contract dispute and problem resolution as needed.
Continually Improve educational programs/tools for UPHS and Entity staff.
Provide contract interpretation support for UPHS, Entity and Payors. Coordinate contract dispute and problem resolution as needed.
Maintain a means to communicate essential rate and operational information to UPHS and Entity stakeholders.
Projects performed as required.
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
Other duties as assigned to support the unit, department, entity, and health system organization.
Education or Equivalent Experience:
H.S. Diploma/GED (Required)2+ years of experience in an academic medical center, integrated delivery system, or large managed care company. (Required)0-1 years of experience working in a managed care customer support/customer service role. (Required)
Skills/Abilities:
Familiarity with managed care, healthcare operations, and reimbursement concepts.
Must have good judgment, communication and interpersonal skills.
Must be flexible to deal with ambiguous situations and changing environment.
Must be able to deal tactfully with users and providers of health services.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy.
We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.
Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer.
Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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