Customer Support Specialist - Wilmington, United States - Registered Agents Legal Services, LLC

Registered Agents Legal Services, LLC

Verified Company

Wilmington, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

Leading incorporation service company is seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Specialist.

Registered Agents Legal Services, LLC provides a comprehensive range of incorporation and corporate filing services to entrepreneurs, legal and accounting firms nationwide.

As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for someone who enjoys interacting with customers and has strong communication skills.

Responsibilities:

Assist with all administrative functions of the company; answer and direct phones, data entry, check processing, produce and distribute correspondence memos, letters, faxes and forms, process daily mail and provide information by answering client questions and requests.
Assist customer service team with document retrieval and preparation and other projects as needed.
Assist with inhouse collections efforts
Maintain accurate and detailed records of customer interactions in our database
Perform data entry tasks to update customer information and process orders

Skills:

Strong customer service skills with the ability to handle difficult situations professionally
Excellent verbal and written communication skills
Proficient in data entry and navigating computer systems
Demonstrate excellent phone etiquette and professionalism in all customer interactions
Ability to effectively communicate product information and benefits to customers
Strong problemsolving skills with the ability to think quickly on your feet

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team today and become a valuable member of our customer service department

Job Types:
Full-time, Part-time

Pay:
$34, $36,000.00 per hour

Expected hours: 40 per week

Benefits: