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Customer Success Manager
1 week ago
Greenwing Technology Newark, United StatesGreenwing Technology is looking for a full time technically savvy customer success manager who loves to go above and beyond for the customer. Duties of the customer success manager will include maintaining customer relationships, contributing to sales and marketing, on-boarding a ...
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Customer Success Manager
3 weeks ago
Integral Ad Science New York, United StatesWe're looking to hire a passionate and motivated Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science's partners. You will drive our approach to account success. You will be at the heart of our customer oper ...
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Customer Success Manager
3 weeks ago
Capital Rx New York, United States**About the Role**: · Capital Rx is seeking a self-driven customer success manager to fill a client facing role will report to our manager of customer success. This individual will be accountable for managing and servicing new and existing clients of JUDI's Adjudication platform. ...
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Customer Success Manager
2 weeks ago
Equativ New York, United States**Role Summary** · As a Customer Success Manager at Equativ, you will play a critical role in ensuring the success and satisfaction of both agency and self-service clients. Your primary focus will be to drive customer adoption and usage of our deal curation platform, monitor and ...
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Customer Success Manager
3 weeks ago
PermitFlow New York, United States**About PermitFlow**: · We've raised $5.5m+ led by Initialized Capital, Y Combinator, and the founders and executives from Zillow, PlanGrid, Thumbtack, Opendoor, Bluebeam, Uber, Twitter, HubSpot, Procore, Yelp, Brex, and more. · Our team is remote first and consists of architects ...
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Apprenticeship Success Manager
3 weeks ago
Per Scholas New York, United States**ABOUT PER SCHOLAS**: · For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorou ...
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Manager of Client Success
3 weeks ago
Smartrr New York, United StatesWe're looking to add an experienced Manager of Client Success who can help our team of CS professionals build meaningful advisory relationships with the entrepreneurs, founders and business operators who make up our client base. With a track record of outstanding support and deep ...
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Customer Success Manager
2 weeks ago
Talentvolt Recruitment Search New York, United States**Customer Success Manager** · Discover a career move within a cutting-edge** Retail Solutions **Service Provider** with a compelling solution proposition within the retail landscape · We are on the hunt to find a US based, exceptional customer success manager ideally with an und ...
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Manager, Customer Success
1 week ago
Perchwell New York, United StatesLocation · - New York Office · Type · - Full time · Department · - Customer Success · Compensation · $95K - $130K - Offers Equity · **Who We Are** · Perchwell is the premier workflow software and data platform for real estate professionals and consumers. Based on the industry's f ...
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Client Success Manager
2 weeks ago
Future Publishing New York, United StatesAre you proficient in project management / client services in the digital media and branded content space and passionate about delivering best-in-class service? Are you skilled in creating and maintaining timelines for custom programs? Do you have experience in working cross-func ...
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Customer Success Manager
2 weeks ago
Lumos Learning Princeton, United StatesLumos Learning is looking for a "Customer Success Manager" who could communicate effectively with our customers, provide engaging product training, assist in the timely resolution of issues, and share periodic product updates. There are two main objectives: driving customer reten ...
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Customer Success Manager
4 days ago
Lawyer Basking Ridge, United StatesCustomer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to su ...
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Client Success Manager
2 days ago
Wonders New York, United States**About us**: · Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-p ...
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Customer Success Manager
11 hours ago
Pugpig New York, United StatesReporting to Head of Customer Success · **About the Role** · Are you a customer-obsessed individual looking for your next exciting role in a scaling company? Would you like to work with some of the world's leading media brands as their trusted advisor on all things digital publis ...
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Client Success Manager
1 day ago
Amazon Advertising LLC New York, United States**You Have**: · - 5+ years of online media experience · - Experience with pitching and helping clients execute custom branded campaigns · - Working knowledge of Microsoft Office: PowerPoint, Excel, and Word. · Key job responsibilities · As Senior Client Success Manager, you will ...
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Client Success Manager
2 days ago
Euromoney Institutional Invest New York, United StatesThe Client Success Manager is a core member of Altratas global Customer Success organization. This team proactively engages with business stakeholders across the company to leverage the voice of the customer, drive continuous Improvement, and deliver outstanding customer experien ...
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Customer Success Manager
6 days ago
Comcast Corporation New York, United StatesFreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and s ...
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Client Success Manager
1 day ago
Ascend Clinical New York, United States**Client Success Manager** · **Location: Remote/New York** · **Why Ascend Clinical?** · **Come work for a company that is transforming the industry.** · We are Ascend, a prominent clinical laboratory in the United States with among the highest testing volumes. Our utilization of ...
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Customer Success Manager
1 week ago
94TECH New York, United States**Key Responsibilities**: · **Strategic Scaling**: Oversee onboarding and renewal processes (including business reviews) for SMB to Mid-Market clients, enhancing time to value through scalable methods such as digital content and automated tools. This role includes producing and d ...
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Customer Success Manager
1 week ago
Reorg Research New York, United States**Reorg** · **Working at Reorg** · Reorg hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel - define an organizational ethos tha ...
Customer Success Manager - Basking Ridge, New Jersey, United States - Lawyer
Description
Customer Success Managers are the bridge between sales and customer success.You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management.
In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
RequirementsProven work experience as a Customer Success Manager or similar role
Experience working with brand image and promoting value through customer experience
Exceptional ability to communicate and foster positive business relationships
Technical skills required, as they relate to the use of the product or service
Accountability and personal organization are essential
Experience in managing a diverse portfolio of clients, and their success with our products.
A communications or marketing degree is preferred
Benefits
Very competitive salary and bonuses
Stock options
Generous vacation policy including up to 8 weeks long service leave.
Medical, dental and vision healthcare insurance
Health-oriented work environment including sit/stand electric desks/treadmills.
Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
Streamlined management reporting and decision making
