-
Part-time Universal Banker
2 weeks ago
Citigroup Inc Hollywood, United States Part timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
-
Universal Banker
1 week ago
City National Bank Hialeah, United StatesOverview: · The Universal Banker role consist of assisting clients providing exceptional customer service, accurately and efficiently performing all paying, receiving and collection functions. Processing transactions, adhering to strict security measures and to strong balancing ...
-
Universal Banker
8 hours ago
Citigroup Inc Doral, United States Full timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
-
Universal Banker
4 days ago
Citigroup Inc Doral, United States Full timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
-
Universal Banker
1 week ago
CitiGroup Miami, United States Full time· The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, repla ...
-
Float Universal Banker
1 week ago
First Horizon Bank Fort Lauderdale, United StatesLocation: · This position will cover our banking centers in the Ft. Lauderdale and Broward counties. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. · You'll process transactions, ...
-
Float Universal Banker
1 week ago
First Horizon Fort Lauderdale, United StatesLocation: This position will cover our banking centers in the Ft. Lauderdale and Broward counties. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, hand ...
-
Float Universal Banker
1 week ago
First Horizon Bank Fort Lauderdale, United StatesLocation: This position will cover our banking centers in the Ft. Lauderdale and Broward counties. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, hand ...
-
Part-time Universal Banker Bilingual Spanish
4 days ago
Citi Miami, United States Part timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
-
Float Universal Banker
1 week ago
First Horizon Bank Coral Gables, United StatesLocation: · This position will cover our banking centers in the South Miami area. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. · You'll process transactions, handle accounts, a ...
-
Float Universal Banker
1 week ago
First Horizon Doral, United StatesThis position will cover our banking centers in the Biscayne area. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, handle accounts, and seek sales oppo ...
-
Full Time Universal Banker
1 week ago
Citigroup Inc Fort Lauderdale, United States Full timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
-
Float Universal Banker
1 week ago
First Horizon Bank Miami, United States Full timeLocation: This position will cover our banking centers in the South Miami area. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, handle accounts, and se ...
-
Float Universal Banker
1 week ago
First Horizon Bank Coral Gables, United States Full timeLocation: This position will cover our banking centers in the South Miami area. · A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center. You'll process transactions, handle accounts, and se ...
-
Sr. Universal Banker
8 hours ago
Bankunited Financial Corp Doral, United StatesSign-on bonus of $1,000 to be paid after six months of continuous service. · SUMMARY: This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving ...
-
Personal Banker
1 week ago
PNC Financial Services Group Pinecrest, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
-
Warehouse Manager
1 week ago
Feeding South Florida Pembroke Park, United StatesPOSITION SUMMARY · The Warehouse Manager (WM) is responsible for the overall management and maintenance of the facility and warehouse during the night shift, including receiving, shipping, inventory support, supervising warehouse associates, sanitation, groundskeeping, and conti ...
-
Associate Director
1 week ago
Safra Securities LLC Aventura, United States5 days ago · Be among the first 25 applicants · Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Deposit Insurance Corporation ("FDIC"). Headquartered in N ...
-
Assistant Branch Manager
1 week ago
Bluestone Bank Pembroke, United States· Bluestone Bank · Description:The Assistant Branch Manager assists with management of branch office, providing high levels of customer service. · Essential Functions · Reasonable accommodations may be made to enable individuals with disabilities to perform these essential func ...
-
Financial Specialist
2 weeks ago
BankUnited Fort Lauderdale, United StatesThis role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals. ESSENTIAL DUTIES AND Universal Banker, Teller, Fina ...
Part-time Universal Banker - Hollywood, United States - Citigroup Inc
Description
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships.
20 hours per week
**Responsibilities:**
+ Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
+ Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
+ Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
+ Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
+ Is knowledgeable about the clients accounts and business with the bank and uses sound judgment with customers and transactions
+ Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals
+ Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day
+ Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)
+ Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)
+ Take full ownership of clients problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution
+ Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed
+ Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)
+ Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members
+ Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
+ Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
+ Listens carefully to the client and willingly assists with any questions or problems the client has
+ Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
+ Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
+ Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.
+ Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
+ Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
**Qualifications:**
+ 1-3 years relevant experience
+ Required Skills:
+ Experience with face-to-face customer service, digital engagement and basic sales/referrals
+ Open, client service orientation and desire to help customers is required
+ Sales experience desired
+ Excellent verbal and written communication skills
+ Analytical and problem solving skills
+ Basic computer and digital tools skills
+ Preferred Skills: Retail experience
**Education:**
+ High School diploma or equivalent
**Job Family Group:**
Customer Service
**Job Family:**
Branch Service
**Time Type:**
Part time
**Primary Location:**
Miramar Florida United States
**Primary Location Full Time Salary Range:**
$41, $53,830.00
Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
**The hourly rate corresponding to the annual range is:**
$ $25.87
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
**Anticipated Posting Close Date:**
Apr 18, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi )** .
View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .
View the EEO Policy Statement ) .
View the Pay Transparency Posting )
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.