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Doral

    Sr. Universal Banker - Doral, United States - Bankunited Financial Corp

    Bankunited Financial Corp
    Bankunited Financial Corp Doral, United States

    3 weeks ago

    Default job background
    Description
    Sign-on bonus of $1,000 to be paid after six months of continuous service.


    SUMMARY:

    This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

    • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
    • Cashes checks and pays out money after verification of signatures and customer balances.
    • Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
    • Places holds on accounts as appropriate.
    • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
    • Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
    • Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
    • Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
    • Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
    • Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.
    • Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
    • Adheres to all current policies, procedures and regulations as it relates to position.
    • Processes transactions from automated teller machine and night depository.
    • Responds professionally to customer inquiries or problems.
    • Assists customers with safe deposit box transactions.
    • Fills in for Financial Specialist Leader when absent.
    • May order daily supply of cash and counts incoming cash.
    • Under dual control, balances cash in automated teller machines and night depository.
    • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
    • Adheres to Bank policies and procedures and completes required training.
    • Identifies and reports suspicious activity.

    EDUCATION
    HS Diplomaor GED required

    EXPERIENCE

    • Minimum of 2-3 years of cash handling experience (preferably Teller) required
    • Excellent customer service, sales, risk management and cash operations experience preferred
    • Must be fully trained in both Teller and Platform functions
    KNOWLEDGE, SKILLS AND ABILITIES

    • Must be fully trained in both Teller and Platform functions
    .
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