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    Operations Specialist II - San Diego, United States - Lytx

    Lytx
    Lytx San Diego, United States

    2 weeks ago

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    Description
    **Must be fully bilingual in both Spanish and English


    Why Lytx:


    We are looking for an Operations & Fulfillment Specialist, Partner Operations to join our team You'll play a pivotal role in ensuring flawless order fulfillment processes, accurate delivery, and encouraging continuous improvement initiatives within our organization.

    Your primary responsibilities will include coordinating partner order fulfillment operations, owning fulfillment KPIs and metrics, and participating in continuous improvement initiatives to optimize efficiency and quality.

    If you enjoy working cross-functionally, have a passion for operations, sprinkled with a touch of project management work, we encourage you to apply


    You'll Get To:
    Coordinate and lead all aspects of the end-to-end partner order fulfillment process, ensuring orders are processed accurately, efficiently, and delivered on time
    Collaborate closely with internal teams, including order management, logistics, and partner success to facilitate smooth order processing and delivery
    Communicate optimally with Partner Success and as needed, partners, to address any order-related inquiries, concerns, or discrepancies, and ensure their happiness with our services
    Maintain comprehensive metrics and reporting to track key performance indicators (critical metrics) related to order fulfillment and delivery accuracy
    Generate regular reports to provide insights into operational performance, identify trends, and highlight areas for improvement
    Proactively identify opportunities for streamlining workflows, reducing costs, and enhancing the quality of service delivery. Participate and collaborate with cross-functional teams to implement improvements
    Other duties as assigned


    What You'll Need:
    Fully bilingual in both Spanish and English (writing and speaking)
    3+ proven experience in operations, logistics, or fulfillment roles, with a focus on order processing and delivery ; International experience highly preferred
    Bachelor's degree or equivalent experience
    Experience working with global teams
    Strong analytical skills and proficiency in data analysis and reporting tools
    Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners
    Detail-oriented mindset with a focus on accuracy and quality
    Ability to multitask, prioritize workload, and thrive in a fast-paced, dynamic environment


    Benefits:
    Medical, dental and vision insurance
    Health Savings Account
    Flexible Spending Accounts
    Telehealth
    401(k) and 401(k) match
    Life and AD&D insurance
    Short-Term and Long-Term Disability
    FTO or PTO
    Employee Well-Being program
    11 paid holidays plus 1 inclusive holiday per year
    Volunteer Time Off
    Employee Referral program
    Education Reimbursement Program
    Employee Recognition and Appreciation program
    Additional perk and voluntary benefit programs


    Hourly rate is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

    This position is also eligible for an incentive compensation plan.

    The expected hiring hourly rate for this position is:

    $ $41.17

    Innovation Lives Here

    You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference.

    Together, we help save lives on our roadways.

    Find out how good it feels to be a part of an inclusive, collaborative team.

    We're committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.

    Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We're committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.
    #J-18808-Ljbffr
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