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De Pere

    Order Entry Specialist - De Pere, United States - AmeriLux International, LLC

    AmeriLux International, LLC
    AmeriLux International, LLC De Pere, United States

    1 week ago

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    Description

    Job Description

    Job Description

    AmeriLux International is Hiring Join the A-Team

    We are looking for our next A-Team member to join our growing customer relations team. You will work directly with customers to deliver outstanding customer service and help guide orders from an idea to a delivered product.

    Our customer relations team is the soul of AmeriLux. You will have the opportunity to directly impact our customers and watch the excitement form as they find a product they love. We jump for new ideas and are always thrilled about a shakeup of processes for the better

    • Answer incoming phone calls to provide technical support, provide product information, or direct accordingly, to ensure Customer Satisfaction.
    • Utilize published price lists to generate quotes or sales orders based on Customer requirements (material, specifications, shipping, etc.).
    • Complete all quote requests and order requests within ERP system
    • Enter orders received from the Customer. Review inventory supply to ensure the ability to complete orders in a timely manner.
    • Configure material in crates or on pallets and quote most cost-effective LTL Shipping.
    • Generate Work Orders
    • Communicate with account managers, sales team, supply chain team, and logistics team to coordinate orders to meet customer needs in a timely manner.
    • Strong attention to detail, problem solving skills, and ability to complete task in a timely fashion

    What Really Excites Us:

    • Thinks Outside of the Box
    • Not Afraid to Fail
    • Delivers "WOW" Customer Communication
    • Believes in Attitude vs Skill
    • Open to New Ideas & Change
    • Has Fun

    The Inside Scoop:

    We understand that applying to a new role can be intimidating, we have been there. We are different. We are not looking to hire professional interviewers; we are looking to hire good people. So take a breath and relax. We just want to get to know you.

    Remember that you are in the interviewer chair with us. Most crucial, have fun and try not to take yourself too seriously

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