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De Pere

    Customer Service Specialist - De Pere, United States - Local Cabinet Manufacturer

    Local Cabinet Manufacturer
    Local Cabinet Manufacturer De Pere, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    The Customer Service specialist is responsible for providing service to customers through timely and accurate entry of customer sales orders always working to meet the customer's requirements while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing.

    Use of exceptional problem solving skills to resolve issues such as order shortages, delivery issues, and pricing discrepancies.

    They research and resolve, customer needs, using root cause analysis to prevent re-occurrence and provide work back up when team members are out of the office.



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