- Document each customer contact in eAgent.
- Answer phones and handle customer service duties
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Perform policy reviews of current customer and look for opportunities to cross sell
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Must have ability to multi-task.
- A property & casualty license is preferred but will train good individual.
- Must be highly self-motivated.
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Licensed Customer Service Rep
4 days ago
Hooks Insurance Agency INC West Palm Beach, United StatesThe Licensed Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, providing policy reviews and adding and deleting vehicles, drafti ...
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Guest Services Rep
3 days ago
Vista Host West Palm Beach, United States**POSITION TITLE:** Guest Service Representative · **REPORTS TO:** Guest Service Manager/ Assistant General Manager / General Manager · **POSITION SUMMARY:** · A Guest Service Representative is responsible for all guest interaction at the front desk including guest registratio ...
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Customer Service Rep
6 days ago
Domino's Pizza LLC West Palm Beach, United StatesCompany Description · COME JOIN OUR FAMILY · MANAGER: Kendrick · Job Description · Job Duties · Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and av ...
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Customer Service Rep
3 days ago
Aligned Solutions Inc West Palm Beach, United StatesA multinational company is currently seeking a Customer Service Representative to join their team based in Miami. This position involves assisting customers by providing useful information, addressing their queries, and resolving their grievances promptly. The role also includes ...
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Customer Service Rep
5 days ago
Aligned Solutions West Palm Beach, United StatesJob Description · Job DescriptionA multinational company is currently seeking a Customer Service Representative to join their team based in Miami. This position involves assisting customers by providing useful information, addressing their queries, and resolving their grievances ...
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At&t Customer Service Rep
4 days ago
Pdc Florida Delray Beach, United StatesWe're looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. · **Respons ...
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Licensed Customer Service Rep
2 hours ago
Family First Insurance Advisors Deerfield Beach, United States**Job Overview**: · We're looking for a reliable and detail-oriented Office Admin or Customer Service Representative to join our Medicare Insurance office. This role involves managing incoming calls from our existing members, providing excellent customer service, and assisting wi ...
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Customer Service Rep II
1 week ago
Abacus West Palm Beach, United StatesJob Description · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective reve ...
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Customer Service Rep II
4 days ago
Abacus West Palm Beach, United StatesDescription: · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue ...
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Customer Service Rep II
5 days ago
Abacus Service Corporation West Palm Beach, United States ContractJob Description · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective rev ...
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Customer Service Rep II
1 week ago
Abacus West Palm Beach, United States: · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk mana ...
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Licensed Customer Service Rep
4 days ago
HOOKS INSURANCE AGENCY INC West Palm Beach, United StatesJob Description · Job DescriptionThe Licensed Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, providing policy reviews and add ...
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Loan Administrator/Customer Service Rep III
6 days ago
Third Federal Savings and Loan Association West Palm Beach, United States** Loan Administrator/Customer Service Rep III - Palm Beach County (FL)** · **Job Category****:** Administrative **Requisition Number****:** LOANA001186 Showing 1 location **Job Details** · **Description** · At Third Federal, named for five years in a row as One of the Best Co ...
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VRC Companies West Palm Beach, United StatesJob Description · Job DescriptionDescription:Title: Customer Service Representative · Reports To: Customer Service Manager · Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving ...
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COASTAL WASTE & RECYCLING INC West Palm Beach, United StatesOverview: · Coastal Waste & Recycling is experiencing explosive growth and with growth comes opportunity. We are a privately-owned, locally-operated solid waste disposal and recycling company focused exclusively on serving the people and businesses within our region. We are curr ...
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Customer Service Rep I
6 days ago
Chesapeake Utilities Lake Worth Beach, United States** Customer Service Rep I (Propane)** · **Job Category****:** Customer Contact Center **Requisition Number****:** CUSTO002694 Showing 1 location **Job Details** · **Description** · Primary Responsibilities · Assist propane customers · Collect and reconcile cash. · Prepare d ...
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Customer Service Rep
6 days ago
Domino's Pizza LLC Jupiter, United StatesDomino's - JobID: [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by clean ...
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Customer Service Rep
5 days ago
Atlantic Healthcare Products Boynton Beach, United StatesJob Description · Job DescriptionJob Title: Customer Service Representative - Healthcare Products & Medical Supply Store · Job Type: Full-time · We are looking for a Customer Service Representative to join our team at a Healthcare Products & Medical Supply Store. The ideal candid ...
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Customer Service Rep
6 days ago
Ultimate Staffing Boca Raton, United StatesOur client is an automotive warranty sales industry leader looking for a customer service representative to assist the credit unions and their members throughout the claims process. This is an opportunity to be part of an amazing team for a company that prides itself on its produ ...
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Customer Service Rep
1 week ago
Titan Cement Company S.A. Deerfield Beach, United StatesBuilding Materials Dispatcher /Customer Service Representative · Titan America has an immediate opening for a Dispatcher/Customer Service Representative in the Deerfield Beach Office in FL. This position will report to the Block & Package Dispatch Manager. The primary responsibi ...
Licensed Customer Service Rep - West Palm Beach, United States - HOOKS INSURANCE AGENCY INC
Description
Job Description
Job DescriptionThe Licensed Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, providing policy reviews and adding and deleting vehicles, drafting letters & reports, and other additional customer service duties as directed by the agent or associates.
Benefits
Hourly Base Salary + Bonus Opportunities
Mon-Fri Schedule
Life Insurance
Paid Time Off (PTO)
Retirement Plan
Responsibilities
Requirements