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Licensed Customer Service Rep
3 weeks ago
Hooks Insurance Agency INC West Palm Beach, United StatesThe Licensed Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, providing policy reviews and adding and deleting vehicles, drafti ...
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Customer Service Rep
2 days ago
Integrorc Riviera Beach, United StatesCustomer Service Rep (CSR) · Riviera Beach, FL - (Applicants within a reasonable commute to West Palm Beach, FL area preferred) · Currently seeking individuals with customer service and administration experience to work in our service and installation department. This is a perman ...
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Customer Service Rep
2 days ago
Integrorc West Palm Beach, United StatesJob Description · Job DescriptionCustomer Service Rep – (CSR) · Riviera Beach, FL - (Applicants within a reasonable commute to West Palm Beach, FL area preferred) · Currently seeking individuals with customer service and administration experience to work in our service and instal ...
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Customer Service Rep II
3 weeks ago
Abacus Service Corporation West Palm Beach, United States ContractJob Description · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective rev ...
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Marketing Medical Services Rep
1 week ago
VNA of Florida West Palm Beach, United States Full timeJob Description · Job DescriptionThe Visiting Nurse Association of Florida (VNA) is a 45-year-old home health agency that is growing and looking to hire Medical Services Rep (MSR) Private Duty in Palm Beach, Florida and surrounding areas. · Looking for an MSR with a book of busi ...
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Licensed Customer Service Rep
2 weeks ago
HOOKS INSURANCE AGENCY INC West Palm Beach, United StatesJob Description · Job DescriptionThe Licensed Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, providing policy reviews and add ...
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Licensed Customer Service Rep
2 weeks ago
HOOKS INSURANCE AGENCY INC West Palm Beach, United StatesJob Description · Job DescriptionThe Licensed Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, providing policy reviews and add ...
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Guest Services Rep
3 weeks ago
Vista Host West Palm Beach, United States**POSITION TITLE:** Guest Service Representative · **REPORTS TO:** Guest Service Manager/ Assistant General Manager / General Manager · **POSITION SUMMARY:** · A Guest Service Representative is responsible for all guest interaction at the front desk including guest registratio ...
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Customer Service Rep
3 weeks ago
Aligned Solutions Inc West Palm Beach, United StatesA multinational company is currently seeking a Customer Service Representative to join their team based in Miami. This position involves assisting customers by providing useful information, addressing their queries, and resolving their grievances promptly. The role also includes ...
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Customer Service Rep
3 weeks ago
Domino's Pizza LLC West Palm Beach, United StatesCompany Description · COME JOIN OUR FAMILY · MANAGER: Kendrick · Job Description · Job Duties · Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and av ...
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Customer Service Rep(05062)
2 days ago
Domino's Franchise North Palm Beach, United StatesJob Description · Job DescriptionJob Description · Now hiring customer Service reps. Job description is to answer the phones and help stock store and learn how to make pizzas · ...
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Licensed Customer Service Rep
2 weeks ago
Family First Insurance Advisors Deerfield Beach, United States**Job Overview**: · We're looking for a reliable and detail-oriented Office Admin or Customer Service Representative to join our Medicare Insurance office. This role involves managing incoming calls from our existing members, providing excellent customer service, and assisting wi ...
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At&t Customer Service Rep
3 weeks ago
Pdc Florida Delray Beach, United StatesWe're looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. · **Respons ...
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Hybrid Customer Service Rep/Warehouse Specialist
2 weeks ago
VRC Companies West Palm Beach, United StatesJob Description · Job DescriptionDescription:Title: Customer Service Representative · Reports To: Customer Service Manager · Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving ...
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Customer Service Rep II
3 weeks ago
Abacus West Palm Beach, United StatesDescription: · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue ...
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Customer Service Rep II
4 weeks ago
Abacus West Palm Beach, United States: · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk mana ...
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Customer Service Rep II
2 weeks ago
Abacus West Palm Beach, United States: · This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk manag ...
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Customer Service Rep
1 week ago
Palm Coast Pest Control Jupiter, United StatesJob Description · Job DescriptionAre you ready to step into a role where your passion for exceptional service shines? Palm Coast Pest Control is seeking a full-time Customer Service Rep - Scheduler to join our dynamic team in Jupiter, FL. Dive into a rewarding career where you'll ...
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Loan Administrator/Customer Service Rep III
3 weeks ago
Third Federal Savings and Loan Association West Palm Beach, United States** Loan Administrator/Customer Service Rep III - Palm Beach County (FL)** · **Job Category****:** Administrative **Requisition Number****:** LOANA001186 Showing 1 location **Job Details** · **Description** · At Third Federal, named for five years in a row as One of the Best Co ...
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Customer Service Rep
1 week ago
Domino's Pizza LLC Wellington, United StatesCompany Description · Flexible schedules, fun work enviroment · Job Description · Customer Service Representative · Duties & Responsibilities: · We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives a ...
Customer Service Rep - West Palm Beach, United States - Aligned Solutions
Description
Job Description
Job DescriptionA multinational company is currently seeking a Customer Service Representative to join their team based in Miami. This position involves assisting customers by providing useful information, addressing their queries, and resolving their grievances promptly. The role also includes educating customers about the company's products and services.
Duties and Responsibilities:
Deliver superior customer service to both internal and external customers by understanding their needs and striving to exceed their expectations.
Foster lasting relationships through transparent and active communication
Support management efforts to foster a customer-centric culture across the company.
Professionally handle customer inquiries via phone, email, letters, and in-person interactions.
Monitor purchase order and sales order statuses as well as inventory levels using Syspro on a daily basis.
Collaborate with the Supply Chain team to achieve or surpass key performance indicators such as Order Fill Rate (OFR) and On-Time Delivery (OTD).
Address complaints effectively, offering viable solutions and alternatives swiftly, and ensuring issues are resolved by following up.
Work closely with warehouse management and developers to fulfill requests efficiently and professionally.
Manage the processing and tracking of customer purchase orders and return authorization requests.
Support the Customer Service Manager in maintaining accurate records of sales orders, product returns, and customer interactions in line with company policies.
Engage with the Customer Service Manager to discuss potential enhancements to customer service.
Take proactive steps to deepen knowledge of products and services. Show readiness to assume additional responsibilities, take calculated risks, and capitalize on opportunities. Offer and seek assistance when necessary.
Adhere to communication protocols, guidelines, and policies. Undertake additional tasks as delegated by management.
Qualifications:
An Associate degree (AA) or its equivalent from a two-year college or technical school, or six months to one-year of relevant experience and/or training, or an equivalent combination of education and experience.
A minimum of two years' experience in customer service or a call center environment.
Proficient in Microsoft Office applications, including Outlook, Excel, and Word.
Familiarity with ERP systems is preferred but not required.
Excellent command of the English language, both spoken and written, is essential.
Fluency in Spanish is advantageous.
This role is ideal for a detail-oriented individual who is committed to providing exceptional customer service and enhancing customer satisfaction.