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    Head of Community Operations - Saint Louis, MO, United States - SBM Management

    SBM Management
    SBM Management Saint Louis, MO, United States

    5 days ago

    Default job background
    Full time
    Description
    Position at SBM Management

    The Operations Manager assists with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

    Prepares schedules for service personnel, assigns personnel to routes and monitors compliance.
    Performs Inspections and evaluation of establishment for program compliance, i.e. safety, quality, and service.
    Helps monitor inventories supplies and equipment.
    May be assigned special projects to manage
    Investigates and promotes improved equipment and methods.
    Assists with implementation and execution of policies and goals.
    Inspects plant and evaluates use of space and facilities.
    Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
    Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
    Assists with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
    Acts as liaison between company, customers, clients, employees, and subcontractors.
    Reviews correspondence concerning contractors and responds as appropriate.
    Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
    Some travel may be required for this position.
    Bilingual a plus
    Ability to read and interpret instructions, procedures, manuals, and other documents.
    Knowledge of cleaning methods and equipment and willing to share with team.
    Knowledge of the upkeep and care of the cleaning equipment.
    Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
    Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
    Knowledge of Microsoft Office and Computer Skills.
    Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.


    Shifts:
    Variable shifts

    SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.

    We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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