- Follow the patient record from beginning to end for completeness and accuracy.
- Identify potential issues or discrepancies affecting collections to provide recommendations for process improvement.
- Summarize findings and document notes on patient accounts.
- Provide supporting screenshots and documentation to substantiate findings on patient accounts.
- Present findings on patient accounts to the analytics team in preparation for management review.
- Collaborate closely with Reimbursement Ops to gain a comprehensive understanding of patient accounts.
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
- Experience in a health care administrative environment is preferred.
- Knowledge of revenue cycle process, medical terminology, and a working knowledge of different types of insurance
- Proficiency in using a personal computer and Microsoft Office.
- Effective organizational skills and attention to detail.
- Demonstrate a high-level of integrity, confidentiality and business ethics
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Audit Assurance Account Specialist - Rochester, United States - RadNet
Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Audit Assurance Account Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
