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El Dorado Hills

    Systems Analyst, Consultant - El Dorado Hills, United States - Blue Shield Of California

    Blue Shield Of California
    Blue Shield Of California El Dorado Hills, United States

    2 weeks ago

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    Description

    Your Role

    The IT Business Operations team plays a critical role in enhancing business and IT collaboration through a Portfolio based model. The System Analyst, Consultant will report to the Senior Manager, IT Product Management. In this role you will analyze data at a team and portfolio level, in a manner to tell stories to leadership.

    Your Work

    In this role, you will:

    • Formulate/define system scope and objectives based on user needs for the highest complexity changes
    • Prepare charts and diagrams to assist in problem analysis and submits recommendations for solution
    • Support the implementation and enhance agile standards across enterprise
    • Drive accountability with IT teams to standards via reporting, documentation, and partnership
    • Help drive cohesion between portfolios templates, metrics, processes and in the future state into the product and value stream model as we move forward
    • Be an expert in our business Agility tooling such as JIRA, Confluence, Agile Place, Planview, ServiceNow, or any future solutions
    • Drive, communicate and generate excitement to learn new solutions to enable business Agility for our three key areas: quality, performance, models (team topologies)
    • Extraction and analysis of data from multiple tools
    • Partnership with our Data and Analytics and tooling owners
    • Support understanding of stakeholder usage of data, analysis, and tooling
    • Train the trainer: work with teams, with support of Agile Coaches to assist in up leveling tool usage to support metrics and standards
    • Influence, support, drive agile tools governance facilitate conversations on new requests, change requests, user experience improvements, and assist in driving roadmaps and planning for the tool teams

    Your Knowledge and Experience

    • Requires a bachelor's degree or equivalent experience
    • Requires at least 7 years of directly related professional experience and deep technical abilities in one or more primary products, programs or technologies
    • Required JIRA experience
    • Desired Confluence, Agile Place, Planview experience
    • Required advanced Excel experience - including pivot tables, vlookups, macros, etc

    Pay Range:

    The pay range for this role is: $ to $ for California.

    Note:

    Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

    #LI-CM1

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