HVAC Service Manager - Saint Petersburg, United States - TemperaturePro - St. Petersburg

Company Overview: Temperature Pro is a leading HVAC service provider in the United States, specializing in top-notch heating, ventilation, and air conditioning services for residential clients. At Temperature Pro, we strive to cultivate a work environment that encourages development, innovation, and a collaborative team culture. Our employees are our most valuable resource, and we are dedicated to their continuous professional growth and well-being.

Position Overview: We are currently seeking a highly experienced HVAC Service Manager to take charge of our service team. This position is perfect for individuals with a strong technical background in HVAC systems, as well as expertise in customer service and inventory management. The ideal candidate will play a crucial role in upholding our reputation for delivering high-quality service and ensuring customer satisfaction.

Key Responsibilities:

• Lead the HVAC service team to optimize daily operations and enhance effectiveness.
• Diagnostics and resolution of intricate residential HVAC system issues.
• Provide clear communication of service options and recommendations to clients.
• Efficiently oversee inventory to maintain the availability of parts and equipment.
• Training and guidance for service technicians to improve their HVAC technology skills and customer service standards.
• Adherence to all safety protocols and company policies.
• Develop strategies to improve service efficiency and elevate customer contentment.
• Timely resolution of customer inquiries and service-related concerns.
• Collaboration with different departments to ensure seamless service delivery.
• Budget management for the service department.

• Prior experience as an HVAC Service Manager or in a similar leadership position.
• Thorough understanding of residential HVAC systems.
• Exceptional customer service and communication abilities.
• Proficient in inventory control and management.
• Strong diagnostic and troubleshooting proficiencies.
• Effective presentation of service alternatives to customers.
• Leadership skills with a focus on team advancement.
• Familiarity with HVAC industry safety standards and regulations.
• Ability to multitask in a fast-paced work setting.
• Relevant HVAC certifications such as EPA certification.

• Competitive salary and comprehensive benefits package.
• Opportunities for personal and professional development.
• A supportive, energetic, and team-driven work environment.
• Continuous training on the latest HVAC technologies and customer service approaches.

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