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Washington, D.C.

    Program Specialist, Future Planning - Washington, United States - District of Columbia Bar

    District of Columbia Bar
    District of Columbia Bar Washington, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    The Program Specialist, Future Planning & Probate, assists the Future Planning & Probate Program with the development and implementation of estate planning and probate legal services for low-income D.C. residents, including conducting intakes for this Program and other Pro Bono Center (PBC) clinics, supporting the Probate Resource Center, and staffing the monthly Advice & Referral Clinic. The Program Specialist must communicate regularly with prospective clients fluently in Spanish and English.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    The Program Specialist coordinates and supports these programs by:


    • Serving as the primary point of contact for prospective clients; scheduling intakes; interviewing prospective clients by telephone and/or in-person to complete intakes; screening and tracking cases for assignment to pro bono attorneys; retaining interpreters; confirming client appointments; supporting attorneys in providing pro bono services to their assigned clients; providing brief referrals when needed; coordinating logistics for the Probate Resource Center.


    • Completes conflict checks for cases referred to Program.


    • Communicates and coordinates with firms and partner organizations regarding Program activities.


    • Assists the Managing Attorney with determining appropriate case placements with volunteer law firms and attorneys.


    • Drafts forms, reports, correspondence, notices, and other documents, in both English and Spanish.


    • Collects and manages data for the Program.


    • Staffs the Probate Resource Center at the D.C. Superior Court Probate Division.


    • Occasionally files documents in-person at the Probate Division.


    • Assists clients with administrative tasks when requested by the attorney.


    • Assists in recruiting volunteers for the Program.


    • Prepares and maintains client case files for Program, including closing case files upon completion.


    • Assists in developing training materials and in conducting training for attorney volunteers.


    • Manages clients while providing on-site support at the Probate Resource Center.


    • Supports Program outreach initiatives, e.g., by drafting and distributing messages to D.C. legal service provider listservs, and by updating


    • Creates and maintains legal and non-legal referral guides.


    • Assists in building relationships and collaborations with non-legal partners.


    • Develops and drafts template documents and informational guides for both attorneys and the public.


    • Accurately updates the Center's client, case, and volunteer data, and devises and implements system improvements.


    • Occasionally serves as back-up for the Advocacy and Justice Clinic, and completes intakes for the Advocacy and Justice Clinic for clients with language access needs (Spanish)


    • Supports language access activities of the Center.


    • Performs other duties as assigned.

    MINIMUM QUALIFICATIONS


    • Relevant work experience.


    • Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.


    • Proficiency in Spanish.


    • Excellent oral and written communication skills in Spanish and English.


    • Ability to work evenings and weekends on occasion for various Pro Bono Center clinics and events.


    • Proficiency with Microsoft 365, Adobe Acrobat, Legal Server, and CaseFileXpress.


    • Must be detail-oriented and deadline driven.


    • Excellent interpersonal and customer service skills.


    • Must work well in a team environment and be able to interact with Bar members, volunteers, vendors, the public and Pro Bono Center and Bar employees.


    • Must be able to interact with individuals with diverse backgrounds, including people of limited means, with patience and compassion.


    • Must work well under pressure, possess excellent organizational abilities, and be able to manage several priorities in a day.


    • Must be adaptable, creative, and self-motivated.


    • Ability to handle and maintain the confidentiality of highly sensitive information.

    PREFERRED QUALIFICATIONS


    • Bachelor's Degree.


    • Experience with a legal services organization that provides legal services to indigent individuals.


    • Interest in the law and the practice of law to improve the lives of low-income individuals and families.


    • Experience managing or supervising attorneys and/or paralegals.


    • Experience working with volunteers.

    ****Please submit resume, cover letter and two writing samples, one in English and one in Spanish. Resumes without the required resume, cover letter and two writing samples will not be considered. ****

    This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Bar's discretion.

    This is not an attempt to list all essential functions of this position. Job duties may change over time based on organizational/department needs.

    The D.C. Bar is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.

    The Bar is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources at HR@

    As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Additionally, any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual is unable to begin work without the requested accommodation.

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