Jobs
>
Denver

    Service Coordinator - Denver, United States - Renewal By Andersen

    Renewal By Andersen
    Renewal By Andersen Denver, United States

    4 weeks ago

    Default job background
    Description


    Why Renewal by Andersen? True multi-taskers, our retail operations team is proud of the products we install and dedicated to going the extra mile for our homeowners every day.

    A reputation that stands apart We've long understood that a quality experience is in the details.

    All of the engineering and craftsmanship we put into our products would mean little without the very best teams to back them up with service, warranty, field operations, logistics, and customer service and support.

    Top-to-bottom expertise Our business isn't just making custom windows, it's providing a world-class homeowner experience at all touchpoints. True multi-taskers, every member of our retail operations team is dedicated to our products AND our process.

    A legacy of innovation Our operations teams are the lynchpin of our business, challenging themselves each day, recognizing and rewarding success, taking pride in their work, and honoring a legacy built on doing the right thing.

    Job Details
    • WHAT YOU'LL BE DOING
    • THE ROLE
    • Answer incoming phone calls from a phone queue schedule Service visits.
    Assess over the phone the service needs, anticipate and gather all information needed to accurately inform technicians of service detail.
    • Follow up on customer calls including returning voicemails
    • Schedule services with homeowners and RbA Service Technicians
    • Quote parts and labor cost for non warranty services
    • Verify that payment has been received for any billable order prior to ordering or scheduling.
    • Enter required notes at every point of action and customer contact
    • Scan service order and confirmation into the correct customer's electronic file located on the shared drive.
    • Document customer contact through RForce
    • Other duties as assigned WHAT YOU BRING
    • THE PERSON
    • Considerable experience within a customer service environment
    • Highly organized and the ability to reflect empathy to customers
    • High School Diploma or equivalent, required
    • Excellent oral and written communication skills
    • Ability to work with team members (excellent team skills)
    • Proficient in Excel and other MS Office Suite programs (such as Outlook, Word, etc.)
    • Flexibility and demonstrated ability to adapt well in a changing environment WHAT'S IN IT FOR YOU
    • The Benefits
    • Cellphone Reimbursement: $50/month
    • Medical Insurance
    • Flexible Spending Account (FSA)
    • Health Savings Account (HSA)
    • Telehealth: 24/7 access to physicians
    • Prescription drug Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance / AD&D $50,000 Paid Coverage
    • Additional Voluntary Employee & Spousal life insurance
    • Short term disability Insurance (STD)
    • Long term disability Insurance (LTD)
    • Parental Leave
    • Voluntary Critical Illness Insurance
    • Voluntary Accident Insurance
    • Teammate Assistance Plan
    • Paid Volunteer Time 401k with 50% match up to 6% of your annual pay
    • Tuition Reimbursement Pay: $22 $24/hr + monthly bonus Empowered to be Extraordinary.
    We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES
    • RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full service window replacement division of 120 year old Andersen Corporation, the owner of the most trusted family of window brands in America.
    RbA was founded to redefine the industry and offer a different-and better-window-replacement experience.

    The Esler Companies is the holding company for a fleet of the top RbA "affiliates" in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts.

    We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
  • Salvation Army

    Services Coordinator

    3 weeks ago

    Salvation Army Denver, United States

    Silvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities rang ...

  • Prestige Staffing, Inc.

    Tenant Services Coordinator

    3 days ago

    Prestige Staffing, Inc. Denver, United States

    The Tenant Services Coordinator individual will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor outreach and civic partnerships. The role is in Cherry Creek. Lots of marketin ...

  • DH Pace

    Service Coordinator

    2 weeks ago

    DH Pace Denver, United States

    Kai Blake to creating offer. · Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay ...

  • AimHire

    Tenant Services Coordinator

    1 week ago

    AimHire Denver, United States

    Position: Tenant Services Coordinator · Location: Denver, CO · Are you an aspiring professional eager to advance your career in customer service within a corporate setting? AimHire is seeking a dynamic and motivated individual to join the outstanding team at one of Denver's prem ...

  • Salvation Army

    Services Coordinator

    3 weeks ago

    Salvation Army Denver, United States

    Silvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities rang ...

  • Banfield Pet Hospital

    Client Service Coordinator

    2 weeks ago

    Banfield Pet Hospital Denver, United States Part time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. · Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordin ...

  • Denver Rescue Mission

    Guest Service Coordinator

    2 weeks ago

    Denver Rescue Mission Denver, United States

    Hope Starts Here Your career as a Guest Services Coordinator with Denver Rescue Mission is your opportunity to make a difference. Are you looking to build community and meet new friends? Are you looking for meaningful work and career advancement? We Guest Service, Coordinator, Gu ...

  • High Touch Technologies

    Service Delivery Coordinator

    1 week ago

    High Touch Technologies Denver, United States

    Job Description · Job Description · Service Delivery Coordinator (Part-time) · We're in search of a dynamic individual to step into the spotlight as our Service Delivery Coordinator, where part-time doesn't mean less impact—it means a more concentrated punch. · In this role, yo ...

  • Monroe Group Ltd.

    Resident Service Coordinator

    1 day ago

    Monroe Group Ltd. Denver, United States

    Job Type · Full-time · Description · Resident Service Coordinator at Denver Gardens Apartments · Monroe Group is looking for a Resident Service Coordinator to join our team · We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy w ...

  • Foundation Property Management, Inc.

    Social Services Coordinator

    2 days ago

    Foundation Property Management, Inc. Denver, United States

    There is an immediate opening for a part-time, 20 hours a week, Social Service Coordinator at Guadalupe Senior Apartments a 36-unit senior residential community located in Denver, CO. · JOB SUMMARY: · Assess and identify residents in need of services and coordinate delivery of se ...

  • Foundation Property Management, Inc.

    Social Services Coordinator

    1 day ago

    Foundation Property Management, Inc. Denver, United States

    There is an immediate opening for a part-time, 20 hours a week, Social Service Coordinator at Guadalupe Senior Apartments a 36-unit senior residential community located in Denver, CO. · JOB SUMMARY: · Assess and identify residents in need of services and coordinate delivery of ...

  • CBRE

    Client Services Coordinator

    3 hours ago

    CBRE Denver, United States

    Client Services Coordinator - Administrative · Job ID · 159988 · Posted · 20-Mar-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Denver - Colorado - United States of America · Get ready for an ...

  • Res-Care, Inc

    Nursing services Coordinator

    3 weeks ago

    Res-Care, Inc Denver, CO, United States

    Nursing services Coordinator - Infusion Pharmacy · Our Company · Amerita · Overview · The Nursing Coordinator is responsible for the coordination and scheduling of Amerita and Subcontracted Agency (SUB) nursing visits, approving submitted nursing documents, creating nursing deliv ...

  • Asset Living

    resident services coordinator

    4 weeks ago

    Asset Living Denver, CO, USA, United States

    Company Overview · Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion ha ...

  • Banfield

    Client Service Coordinator

    1 week ago

    Banfield Denver, United States

    Client Service Coordinator · SUMMARY OF JOB PURPOSE AND FUNCTION:The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good comm ...

  • Paul Mitchell Schools

    Service Desk Coordinator

    2 weeks ago

    Paul Mitchell Schools Denver, United States

    Job Description · Job DescriptionPaul Mitchell The School - Denver is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. · Service Desk Coordinator Role · The Service Desk ...

  • Envolve, LLC - Ledic Management Group

    resident services coordinator

    4 weeks ago

    Envolve, LLC - Ledic Management Group Denver, CO, USA, United States

    Ross - A Division of Envolve professionally manages apartment communities located in markets throughout the United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great Resident, Coordinator, Servic ...

  • Denver Rescue Mission

    Guest Service Coordinator

    5 days ago

    Denver Rescue Mission Denver, United States

    Job Type · Full-time · Description · Hope Starts Here Your career as a Guest Services Coordinator with Denver Rescue Mission is your opportunity to make a difference. Are you looking to build community and meet new friends? Are you looking for meaningful work and career advance ...

  • Escuela de Guadalupe

    Student Service Coordinator

    4 days ago

    Escuela de Guadalupe Denver, United States

    Job Description · Job DescriptionJob Description (position specific) · Responsibilities-tangible · Working at Escuela de Guadalupe includes many different responsibilities to make a small, non-tuition driven school run effectively. As a close-knit community, we all pitch in to ma ...

  • Envolve Inc

    Resident Services Coordinator

    1 day ago

    Envolve Inc Denver, United States

    Ross - A Division of Envolve professionally manages apartment communities located in markets throughout the United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. · Ross - A Divis ...