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Conference Services Manager
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Service Manager
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Service Manager
1 week ago
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Conference Services Manager
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Zermatt Resort Midway, United StatesJob Description · Job DescriptionThe Conference Services Manager will be responsible for the planning, upselling, and execution of Group meetings and events with high service standards and operational efficiency while creating an inspiring hospitality experience for the Group gue ...
Guest Services Manager - Park City, United States - Steinlodge
Description
** Guest Services Manager (Chateaux)**
**Job Category****:** Administration **Requisition Number****:** GUEST002605 Showing 1 location **Job Details**
**Description**
**The Guest Service Manager** would oversee daily operations of the Bell department, Transportation, Ski Valet, Shipping/Receiving, and HOA parking. This person will be responsible for training and managing team and shifts.
Oversee budget for Bell department.
tracking for owner inventory
Maintain the ski valet.
Coordinating transportation for groups.
Oversee all shipping and receiving for guests and owners.
ordering bell, Shipping and Le sundry supplies
Inventory and maintain the Le Sundry shop
follow up on Guest issues and requests when the Front desk manager is not in
Attend Pre-cons when needed.
Attend opp. meeting 2 times a week Mon & Fri.
Attend resume meeting every Friday.
hold a team meeting regularly.
Oversee daily parking and annual parking pass holders.
oversee the guest activities (smores and Xmas activities).
Support the Front Desk team when necessary.
**Qualifications**
**Skills**
**Preferred**
**Interpersonal** *Advanced* **Management** *Intermediate* **Customer Service** *Advanced* **Behaviors**
**Preferred**
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity
**Team Player****:** Works well as a member of a group
**Leader****:** Inspires teammates to follow them
**:**
**Motivations**
**Preferred**
**Self-Starter****:** Inspired to perform without outside help
**:**
**Education**
**Experience**
**Licenses & Certifications**