Guest Services Manager-Stein Eriksen Lodge - Park City, United States - Steinlodge

Description

** Guest Services Manager-Stein Eriksen Lodge**

**Job Category****:** Administration **Requisition Number****:** GUEST02587 Showing 1 location **Job Details**

**Description**

Will oversee on a daily basis bell, drivers and ski locker team members and will cross train in other areas. Ensure each area is managed in accordance with operating standards to maintain a professional image and superior customer service. Assist the various departments when needed. Resolves guest complaints, concerns or disputes quickly and timely. Responsible for the overall Hotel operations when serving as Manager on Duty. One to three years experience as a front office manager in a luxury hotel. Must have excellent public relations & communication skills. Excellent problem solving skills and past supervisory/management experience necessary.

**Qualifications**

**Skills**

**Preferred**

**Interpersonal** *Advanced* **Management** *Intermediate* **Customer Service** *Advanced* **Behaviors**

**Preferred**

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**Team Player****:** Works well as a member of a group

**Leader****:** Inspires teammates to follow them

**:**

**Motivations**

**Preferred**

**Self-Starter****:** Inspired to perform without outside help

**:**

**Education**

**Experience**

**Licenses & Certifications**