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    Customer Service Representative Job Albuquerque, NM - TalentCare

    TalentCare
    TalentCare Albuquerque, United States

    23 hours ago

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    Description

    **Why Youll Love This Job**

    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you

    As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.

    This excellent opportunity will not last long Apply for FYZICALs Customer Service Representative job opening today

    NM

    We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

    Start down your exciting career path today by applying for our Customer Service Representative job opening

    **Job Duties and Responsibilities**

    Handle patient scheduling, appointments, multi-phone line

    Gather new patient data; keep track of all patient referrals

    Disseminate information to patients; act as a go-between for patients and physicians

    Send and keep a log of all reports sent to doctors

    Collect all payments; insurance verification

    Collect/open mail; distribute mail to proper areas/people

    Send benefits paperwork to billing companies

    Handle all scheduling and ensuing communication

    Answer phones, act as a patient liaison, answer any questions from potential or current patients

    Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations

    Collect new patient intake information; track all clinic referrals

    Fax reports to physicians; keep a log of incoming reports

    Verify Insurance and track insurance-covered visits; take copayments

    Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company

    Communicate with the office manager and clinicians about scheduling/patient arrival

    **Qualifications**

    High school diploma or equivalent

    Valid drivers license and reliable transportation

    Great communicator and multitasker, detail-oriented

    Positive attitude, good work ethic, integrity and empathetic toward people that are in pain

    H.S. graduate or GED certificate

    Up-to-date DL and a dependable vehicle

    Excellent at handling details, communicating and multitasking

    Great demeanor, strong integrity and compassion

    Type: Full Time (Hourly)

    Job ID: 53253

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