-
Guest Service Agent
4 days ago
Small Town Hospitality Atlanta, United StatesSmall Town Hospitality owns and operates nine unique lodging properties in Canada & the USA. We are looking to hire a qualified Hotel Guest Service Agent. This person will have the option to work from our Atlanta, IL head office or from a home office and will answer calls to assi ...
-
Overnight Guest Service Agent
1 week ago
Small Town Hospitality Atlanta, United StatesSmall Town Hospitality owns and operates nine unique lodging properties in Canada & the USA. We are looking to add an OVERNIGHT Hotel Guest Service Agent (Night Auditor). This person will work from our Atlanta, IL head office and will answer calls to assist guests and complete re ...
-
IT Service Desk Agent
1 week ago
Mindlance Atlanta, United States Full timeJob Title: IT Service Desk Agent · Job Location: Dorchester, MA (100 % Remote) · Zip Code: · Top 3/5 Skills: Service Desk, Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support, Customer Support · Job Description: · An IT Service Desk (ITSD) agent is expe ...
-
Guest Service Agent
6 days ago
Hilton Hotels & Resorts Atlanta, United States Full timeAs a Guest Service Agent, you would be responsible for delivering exceptional guest service, to include checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specificall Guest Service, Agent, Service ...
-
guest service agent
1 week ago
Sonesta International Hotels Corporation Atlanta, United StatesThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Agent, Operati ...
-
Guest Service Agent
1 week ago
Sonesta International Hotels Corporation Atlanta, United StatesSonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W. O. W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the missi Guest Service, Agent, Operati ...
-
Guest Service Agent
1 week ago
Omni Hotels & Resorts Atlanta, United StatesTo provide assistance and services for guests in order to ensure pleasurable accommodations. Responsibilities Be fully acquainted with the different points of interest. Assist in arranging for restaurant Reservations and transportation as required by Guest Service, Agent, Service ...
-
Guest Services Agent
1 week ago
Highgate Hotels, Inc. Atlanta, United StatesThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all Guest Service, Hotel, Agent, ...
-
Guest Service Agent
1 week ago
Sonesta International Hotels Corporation Atlanta, United StatesThe Sonesta Atlanta Airport South, 4669 Airport Blvd., College Park, GA is seeking Part-time Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishin Guest Service, Agent, Operati ...
-
Service Express Agent
1 week ago
HEI Hotels & Resorts Atlanta, United StatesSupport the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Responsibilities Promptly answer te Agent, Guest Service, Retail, ...
-
Guest Services Agent
1 week ago
HEI Hotels & Resorts Atlanta, United StatesAssist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requ Guest Service, Agent, Guest, ...
-
Guest Service Agent
1 week ago
Hilton Hotels Corporation Atlanta, United States Full timeHilton Hotels - JobID: HOT0ALRC [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
-
Guest Service Agent
1 week ago
Hilton Hotels Corporation Atlanta, United StatesHilton Hotels - JobID: HOT0AL9B [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
-
Guest Service Agent
6 days ago
Hilton Hotels Corporation Atlanta, United StatesHilton Hotels - JobID: HOT0ALMA [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
-
Customer Service Agent
2 weeks ago
PrideStaff Atlanta, United StatesCustomer Service Representative. Location: Atlanta, Ga. Shift: 10 AM to 7 PM | Monday through Friday. Pay: $16-18/hour. Employment Type: Temporary to Hire PrideStaff Atlanta South is assisting a worldwide logistics and supply chain service provid Customer Service, Customer Servic ...
-
Guest Service Agent
1 week ago
Auro Hotels Atlanta, United States** Guest Service Agent (RI)** · **Job Category****:** Front Office **Requisition Number****:** GUEST003479 Showing 1 location **Job Details** · **Description** · **Job Purpose** · The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, g ...
-
Guest Service Agent
2 days ago
Hilton Hotels & Resorts Atlanta, United States. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting m Guest Service, Agent, Service, Hos ...
-
Guest Services Agent
2 days ago
Zoo Atlanta Atlanta, United States**Guest Services Agent ($12/hour)** · + **Job Tracking ID**: · + **Job Location**: Atlanta, GA · + **Job Level**: Any · + **Level of Education**: Any · + **Job Type**: Seasonal · + **Date Updated**: February 23, 2022 · + **Years of Experience**: Any · + **Starting Date**: ...
-
Customer Service Agent
6 hours ago
PrideStaff Atlanta, United StatesCustomer Service Representative · Location: Atlanta, Ga · Shift: 10 AM to 7 PM | Monday through Friday · Pay: $16-18/hour · Employment Type: Temporary to Hire · PrideStaff Atlanta South is assisting a worldwide logistics and supply chain service provider with their search to ...
-
Guest Services Agent
1 week ago
Listedbuy Atlanta, United States**Guest Services Agent** · Dec 19, 2021 · Sonesta International Hotels Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W. · O. W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently d ...
Guest Services Agent - Atlanta, United States - Zoo Atlanta
Description
**Guest Services Agent (Cashier)**
+ **Job Tracking ID**:
+ **Job Location**: Atlanta, GA
+ **Job Level**: Any
+ **Level of Education**: Any
+ **Job Type**: Seasonal
+ **Date Updated**: November 04, 2021
+ **Years of Experience**: Any
+ **Starting Date**: ASAP
**Job Description:**
**Job Title:** Guest Service Agent
**Department:** Admissions/Guest Services
**Reports to:** Supervisor, Admissions
**FLSA Status:** Non-Exempt
**Job Status:** Seasonal
** Job Purpose: To provide an outstanding guest experience in the Admissions areas. Responsible for collection of admissions fees and donations, answer guest questions and provide recommendations, distribution of maps and other promotional materials, Membership sales, queue line management, and admission of Members and eTicket holders.**
**JOB FACTORS:**
**Essential Duties and Responsibilities:**
Greets all guests with a cheerful and helpful attitude, answers questions, and provides accurate information.
Operates a computer terminal/processes Admissions transactions.
Issues receipts and makes change.
Balances and clears terminal and counts all fees received for the day.
Keeps workstation and surrounding area clean throughout the day. The ticket booth is to be cleaned and restocked at the end of the shift. Cleaning the booth will include but is not limited to emptying trash, cleaning the windows and counters, and sweeping/mopping the floor.
Reports to Security all suspicious-looking individuals trying to enter Zoo grounds.
Must be aware that balloons, roller blades, roller skates, bikes, skateboards, glass items, straws and lids are not permitted on Zoo grounds. Enforce rules.
May occasionally be assigned to assist in other operational departments such as Rides and Attractions, Membership and/or Guest Services.
Assist in other locations Queue line, Advance guest entry, Rides cashier, Treetop Trail cashier, and Scaly Slimy.
**Experience and Skills:**
**QUALIFICATIONS:**
18 years or older
Must be able to handle cash, credit cards and checks accurately.
Must have at least 1 - 2 years experience in customer service. Previous cashier work preferred.
Must be able to communicate clearly with a variety of visitors of diverse backgrounds.
Must be friendly, outgoing, and approachable.
Must be able to make change and perform simple arithmetic calculations with accuracy and reasonable speed.
Typing skills are required.
Must be able to multi-task and pay close attention to details.
Must possess excellent problem-solving skills.
Must have the ability to keep records of coupons and other promotional materials.
Computer literacy required, including proficiency in Microsoft Office applications, with strength in Word and Excel. Experience working with databases desired.
Excellent communication skills, both verbal and written
Focus on providing an excellent guest experience.
Must be comfortable working in a fast-paced work environment.
Zoo Atlanta is open to the public 363 days out of the year; therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays, and evenings.
High School diploma/GED required.
Possess excellent communications skills and willingness to interact positively with Members, guests, and Zoo team member.
**PHYSICAL DEMANDS**: Must be able to lift 25 pounds. Some lifting, bending, standing, and sitting will be part of the daily routine.
**WORK ENVIRONMENT:**
Must be able to work outdoors in all kinds of weather as well as in an office environment.
Ability to work in and manage crowds.
Ability to work with children of all ages.
Ability to work in a fast-paced environment.
**MISCELLANEOUS:**
This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.
**Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and
Drug-free Work Environment.**
