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    Customer Service Agent - Atlanta, United States - PrideStaff

    PrideStaff
    PrideStaff Atlanta, United States

    3 weeks ago

    PrideStaff background
    Description
    Customer Service Representative

    Location: Atlanta, Ga

    Shift: 10 AM to 7 PM | Monday through Friday

    Pay: $16-18/hour

    Employment Type: Temporary to Hire

    PrideStaff Atlanta South is assisting a worldwide logistics and supply chain service provider with their search to find a talented and dynamic Customer Service Representative for their International and Domestic business.

    Customer Service Representative Job Responsibilities:
    • Quoting, routing, rating, monitoring and coordinating international and domestic shipments (air/ocean import) from pick-up through to delivery
    • Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world
    • Prepares documents necessary to complete import and customs clearance process
    • Track and trace cargo as necessary to insure proper movement and delivery.
    • Provide accounting department with proper and correct billing information.
    • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching)
    • Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
    • Seek the most profitable mode of shipment, yet meet client's requirement for the movement of freight.
    • Contact clients, carriers, and potential clients on a daily basis
    Customer Service Representative Job Qualifications:
    • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
    • Must have strong verbal and written communication skills
    • The ability to work in a fast-paced environment.
    • Strong organizational skills are required, due to the high volume and demands of the position.
    • Strong knowledge of Microsoft word and excel
    Benefits of working with PrideStaff:
    • Referral Bonus ($100 per person)
    • Medical, Rx, and Wellness Benefits
    • Dental and Vision Plan Options
    • Short-term Disability
    • 401(k) Retirement Plan
    • Holiday Pay
    If you'd like follow up on your application, give us a call at

    Join Us.

    PrideStaff Company Overview

    PrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

    Customer Service Representative

    Location: Atlanta, Ga

    Shift: 10 AM to 7 PM | Monday through Friday

    Pay: $16-18/hour

    Employment Type: Temporary to Hire

    PrideStaff Atlanta South is assisting a worldwide logistics and supply chain service provider with their search to find a talented and dynamic Customer Service Representative for their International and Domestic business.

    Customer Service Representative Job Responsibilities:
    • Quoting, routing, rating, monitoring and coordinating international and domestic shipments (air/ocean import) from pick-up through to delivery
    • Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world
    • Prepares documents necessary to complete import and customs clearance process
    • Track and trace cargo as necessary to insure proper movement and delivery.
    • Provide accounting department with proper and correct billing information.
    • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching)
    • Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
    • Seek the most profitable mode of shipment, yet meet client's requirement for the movement of freight.
    • Contact clients, carriers, and potential clients on a daily basis
    Customer Service Representative Job Qualifications:
    • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
    • Must have strong verbal and written communication skills
    • The ability to work in a fast-paced environment.
    • Strong organizational skills are required, due to the high volume and demands of the position.
    • Strong knowledge of Microsoft word and excel
    Benefits of working with PrideStaff:
    • Referral Bonus ($100 per person)
    • Medical, Rx, and Wellness Benefits
    • Dental and Vision Plan Options
    • Short-term Disability
    • 401(k) Retirement Plan
    • Holiday Pay
    If you'd like follow up on your application, give us a call at

    Join Us.

    PrideStaff Company Overview

    PrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

    Compensation / Pay Rate (Up to): $ $18.00
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