Security Command Center Dispatcher - Alexandria, United States - Constellis

Constellis Alexandria, United States

1 day ago

Description

POSITION SUMMARY

The Security Command Center Dispatcher will monitor video surveillance systems, electronic access control systems and other security and facility alarm systems protecting lives and property as assigned.

RESPONSIBILITIES

Use the approved proper radio language and assure proper radio procedures are followed
Monitors and operates Close Circuit Television System (CCTV) during assigned tour of duty
Receives all routine and emergency calls for assistance
Dispatches Protective Security Officers and appropriate Security Supervisory personnel via radio or telephone to emergency calls for assistance or service on a priority basis in accordance with established rules and procedures
Prepares the computerized operations log ensuring that all information is accurately recorded in the log prior to completion of their assigned tour
Monitors motion intrusion and/or panic alarm computer systems and other alarm panels in the Security Command Center
Responds to emergency 911 calls by providing emergency dispatching services
Ask vital questions and provide pre-arrival instructions for first responders
Maintains maps, checklists, and charts, including automated programs
Operates and maintains multi-line telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the Security Command Center
Prepares and maintains reports and records relating to emergency responses
Perform other duties as assigned
Regular, in-person attendance is required

QUALIFICATIONS

2 years of experience as a dispatcher security/law enforcement/military setting, including: monitoring and directing response to security law enforcement, and life safety communications; operating a variety of communications and security equipment; compiling and preparing reports related to events occurring in the operation of police control center; receiving routine and emergency calls and dispatching police/security/medical personnel
Must possess a valid unrestricted automobile driver's license
Must be a citizen of the United States, possessing a social security card issued by the Social Security Administration
Must possess a high school diploma or equivalent
Must be able to fluently read, write, and speak English
Must be capable of passing a company and government background check, medical, drug test
Must be 21 years or older
Ability to develop and maintain cooperative and professional relationships with fellow employees
Ability to use logic and reasoning to reach conclusions and approaches to problems
Ability to use judgement and decision-making skills to evaluate situations
Ability to think quickly
Ability work under stressful situations
Ability actively listen and communicate effectively through clear speech and hearing

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS

Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions.

PHYSICAL REQUIREMENTS

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body
Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone
Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures
Must meet all physical and psychological standards as required by the contract

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