Alarm Monitor - Suitland, United States - Constellis

Constellis

Verified Company

Suitland, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION OVERVIEW

Monitor Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories.

Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.

PAY TRANSPARENCEY/COMPENSATION
Hourly Rate $24.96 in training, $26.01 after training.

Health and Welfare $4.41/hr

RESPONSIBILITIES:

Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and nonemergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multichannel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor inhouse closedcircuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices

QUALIFICATIONS:

US Citizenship Required
High School diploma or GED.
Ability to work under stress and to respond to emergency communications.
Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center.
Excellent phone skills.
Be able to handle filing and other administrative duties.
Knowledge of a 24hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systems. Computer Skills
Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy.

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
Onthejob Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS

PHYSICAL REQUIREMENTS
May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.