Public Safety Dispatcher - Fort Belvoir, United States - US Army Installation Management Command

US Army Installation Management Command
US Army Installation Management Command
Verified Company
Fort Belvoir, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Duties:


  • Responsible for the receipt and effective evaluation of 911 emergency calls to determine the problem and nature of the call.
  • Dispatch a variety of emergency response units to notify police, fire department staff, and other agencies concerning incidents when needed.
  • Conduct and provide system reports regarding access of all critical facilities.
  • Verify the location, call back number for the incident, and determine the patient's chief complaint, age, level of consciousness and breathing status.
  • Provide emergency medical dispatching assistance to callers with medical emergencies.

Requirements:


Conditions of Employment:


  • Obtain and maintain within 6 months of employment DoD Telecommunicator I and II certification (or equivalent).
  • Obtain and maintain within 6 months of employment DoD Hazmat Awareness and Operations certification.
  • Obtain and maintain within 6 months of employment certification in Basic Life Support CPR.
  • Obtain and maintain within 6 months of employment certification in Virginia Criminal Information Network (VCIN), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) certification.
  • Obtain and maintain within 6 months of employment certification in Advance Fire Services Dispatching, Advance Police Services dispatching, Nonemergency Call Handling, Domestic Violence Intervention, and Suicide Intervention.
  • Obtain and maintain within 12 months of employment certification in Emergency Police Dispatch.
  • Obtain and maintain within 12 months of employment certification in Emergency Fire Dispatch.
  • Obtain and maintain within 12 months of employment certification in Emergency Medical Dispatch.
  • The incumbent must maintain an overall compliance score in the performance of duties of 90 percent, or better, as reviewed by the Advanced Quality Assurance (AQUA) software.
  • Work requires up to 12hour rotating shifts which includes days, nights, weekends and holidays.
  • Incumbent is required to work (weather essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
  • Subject to call back, oncall, and mandatory overtime as the mission requires.
  • This position may require the employee to wear a uniform.
  • This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5minute sample with three or fewer errors.
  • TDY travel is occasionally required.
  • Obtain and maintain within 6 months of employment certification in 911 Liability, Hazmat Preparedness for Dispatchers, and Advance Public Safety Dispatching.
  • The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through inservice training that is offered locally.

Qualifications:


Who May Apply:
US Citizens
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Specialized Experience:One year of specialized experience which includes work that involves answering emergency calls for Fire, Medical, and Law Enforcement by telephone, radio system or computer-aided dispatch system. Knowledge of law enforcement and fire service terminology, techniques and procedures to dispatch appropriate equipment and apparatus to emergency situations, prioritizing incoming emergency and non-emergency calls, and providing instructions concerning emergency actions such as first aid. Ability to operate various computer and communication equipment simultaneously. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
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Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute on a 5 minute sample with three or fewer errors.

  • You will be evaluated on the basis of your level of competency in the following areas:
  • Customer Service (Clerical/Technical)
  • Information Technology Application
  • Manages and Organizes Information
  • Oral Communication

Education:

Some federal jobs allow you to substitute your education for the required experience in order to qualify.

For this job, you must meet the qualification requirement using experience alone - no substitution of education for experience is permitted.


Additional information:


  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Career Program (CP) 2
  • Transportation and Distribution Management position.
  • You may claim military spouse preference.
  • Multiple positions may be filled from this announcement.
  • Salary includes
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