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    Director of Weekend Services - Philadelphia, PA, United States - Comcast Corporation

    Comcast Corporation
    Comcast Corporation Philadelphia, PA, United States

    3 weeks ago

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    Description
    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

    We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

    If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

    Job Summary Responsible for regulatory, franchising and public policy matters for assigned geographic area. Develops and implements legislative strategies, monitors legislation and coordinates state association management. Oversees corporate initiatives and community affairs activities. Directs and leads staff and project teams consisting of managers, professional and non-exempt employees.

    Develops and implements strategy for government affairs and public policy issues for specific franchises as well as strategy for local regulatory initiatives.

    Secures and maintains franchise operating authority for the company.

    • Organizes and directs all franchise renewal efforts in the assigned area, including developing and implementing franchise renewal strategies consistent with corporate guidelines; secures timely franchise renewals on acceptable terms; manages the maintenance of local franchise administration and database information; and ensures the timely delivery of franchise renewal notifications.
    • Resolves complex and/or difficult franchise renewals, franchise transfers and franchise non-compliance issues, as required.
    • Develops and maintains relationships with government representatives and regulators at the federal, state and local level. Travels to attend meetings, hearings, or other events to represent the company.
    • Manages outside counsel, consultants, or lobbyists to implement strategies or initiatives.
    • Provides leadership and supervision to Government and Regulatory staff including staffing, performance management, compensation administration, office management etc.
    • Maintains community affairs budget(s).
    • Oversees programming related to corporate initiatives and community affairs activities.
    • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
    • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
    • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
    • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
    • Respect and promote inclusion & diversity.
    • Do what's right for each other, our customers, investors and our communities.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

    We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

    Bachelor's Degree
    Relevant Work Experience

    We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

    That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

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