- Transaction Requests
- Maintenance Requests
- Inquiry Requests
- Risk Management
- Provides sales, service and execution support for new and ongoing client relationships. May serve as a customer solutions resource.
- Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer complex implementation plans and related client interactions.
- Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for complex client implementation and servicing issues.
- Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
- Serves as a peer resource and may perform general administrative support.
-
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. -
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. -
Service Associate
2 days ago
Allied Orion Group Houston, United States**Our national multi-family management company seeks a Service Associate - Grounds Technician with a "Whatever it Takes" attitude to be responsible for daily pool and grounds maintenance for our apartment community.** · **JOB SUMMARY** · Responsible for daily pool and grounds mai ...
-
Service Associate
3 days ago
Allied Orion Group Houston, United States**JOB SUMMARY** · Responsible for daily pool and grounds maintenance for an apartment community. · **REPORTS TO**: Community Manager and/or Maintenance Supervisor. · **SUPERVISES**:None. · **ESSENTIAL FUNCTIONS**: · **_ To perform this job successfully, an individual must be able ...
-
Service Associate
1 week ago
Truist Bank Houston, United StatesNeed Help? · **Regular or Temporary**: · Regular · **Language Fluency**:English (required) · **Work Shift**: · 1st shift (United States of America) · **Please review the following job description**: · Work collegially as a supportive member of a team for the benefit of the client ...
-
Service Associate
2 weeks ago
Truist Bank Houston, United StatesNeed Help? · **Regular or Temporary**: · Temporary · **Language Fluency**:English (required) · **Work Shift**: · 1st shift (United States of America) · **Please review the following job description**: · Work collegially as a supportive member of a team for the benefit of the clie ...
-
Service Associate
1 week ago
Allied Orion Group Houston, United States**Our national multi-family management company seeks an Entry Level Make Ready Maintenance Technician with a "Whatever it Takes" attitude to be responsible **for** preparations of vacant apartment homes for move-ins and ensuring established standards are met and apartments are co ...
-
Service Associate
1 week ago
Allied Orion Group Houston, United States**Our national multi-family management company seeks an Entry Level Make Ready Maintenance Technician with a "Whatever it Takes" attitude to be responsible **for** preparations of vacant apartment homes for move-ins and ensuring established standards are met and apartments are co ...
-
Client Service Associate
2 days ago
PNC Financial Services Group Houston, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
-
Customer Service Associate
1 week ago
Eminence Relations Inc Houston, United States**Benefits**: · - Company parties · - Free food & snacks · - Health insurance · - Opportunity for advancement · - Signing bonus · - Training & development · Customer Service Associate · Things to consider: · Must be at least 18 yrs of age · Must live in Houston · Must not have an ...
-
Client Services Associate
1 week ago
GemHarvest Houston, United States**Private Wealth Client Service Associate** · **10 Billion+ AUM Independent RIA** · **Houston, TX** · **Overview** · Dynamic 10B+ Independent Wealth Management RIA seeks a Client Service Associate in a hybrid role to manage the administrative and private banking needs for high-ne ...
-
Customer Service Associate
5 days ago
Houston Metals Houston, United States**About us** · We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · Overview: · We are seeking a Customer Service Associate / Cashier to join our team. This role involves providing exceptional customer service and operating ...
-
Environmental Service Associate
2 days ago
Moody Neuro Rehabilitation Institute Houston, United States**GENERAL STATEMENT OF DUTIES**: · The environmental Service Associate will be responsible for providing a clean, sanitary, comfortable, orderly and satisfying surroundings for the patients, employees, and public. The Housekeeper will uphold the mission, philosophy, and goals of ...
-
Branch Service Associate
1 week ago
US Capital Advisors, LLC Houston, United States**US Capital Wealth Advisors, LLC** · Based in Houston, Texas with additional offices in Dallas and Austin, U.S. Capital Wealth Advisors LLC ("USCW", the "Firm") is an integrated financial services boutique managing several underlying entities. Primary business lines in Wealth Ma ...
-
Associate Service Consultant
1 week ago
CenterPoint Energy Houston, United States**Date**:May 13, 2024 · **Location**: Houston, TX, US, 77067 · **Company**:CenterPoint Energy · **CenterPoint Energy and its predecessor companies have been in business for more than 150 years.** · **Our Vision**: Our vision is to become the most admired utility in the United Sta ...
-
Client Service Associate
1 week ago
GemHarvest The Woodlands, United States**Client Service Associate** · **Boutique Wealth Management Firm** · **The Woodlands, TX** · **Overview** · Independent RIA serving high net worth clientele seeks a Client Service Associate to support Clients and Advisors by taking initiative in Client Services. · The Firm provid ...
-
Customer Service Associate
1 week ago
SIP Houston, United StatesWe are waterworks manufacturer that is family owned and operated for 60 years. Our customer base is nation wide and include Canada, Mexico and Puerto Rico. · Our Customer Service TEAM prides itself on making sure our customers receive a complete Customer Service Experience. · Oth ...
-
Sales and Service Associate
1 week ago
24 Hour Fitness USA, LLC Houston, United States**Who we are** · At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to be ...
-
Nutrition Service Associate
2 weeks ago
Harris Health System Houston, United StatesHarris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underi ...
-
Food Service Associate
3 days ago
Harris Health System Houston, United StatesHarris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underi ...
-
Member Services Associate
2 weeks ago
VillaSport The Woodlands, United StatesVillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, ...
-
Registered Client Service Associate
2 weeks ago
Morgan Stanley Houston, United StatesRegistered Client Service Associate · Job Number: · 3248748 · POSTING DATE: Apr 9, 2024 · PRIMARY LOCATION: Americas-United States of America-Texas-Houston · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Non-Exempt · DESCRIPTION · -: · Registered Client Service ...
Client Service Associate - Houston, United States - PNC
Description
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Client Service Associate within PNC Private Bank organization, you will be based in Houston, TX.
The Client Service Associate serves as the primary point of contact for our clients and advisors in the execution of client servicing and administrative requests by initiating or completing activities across all PNC Private Bank products and services (Banking, Investment and Fiduciary).
As the owner of the service experience, the Client Service Associate also partners closely with the Advisors, Middle Office, or Operations teams for service request fulfillment, supporting our collective goal of becoming more client-centric and providing a world-class, seamless client experience.
Key responsibilities include, but are not limited to, handling:
Job Description
Competencies
Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Customer Support Policies, Standards and Procedures - Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.
Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Products and Services - Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.
Sales Support and Administration - Knowledge of sales tasks, tools and procedures and the ability to support an organization's sales plan and process.
Work Experience
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Associates
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at
. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and
say "Workday"
for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.*
At PNC we foster an inclusive and accessible workplace.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice \_CCPA\_Privacy\_Disclosure\) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.