- Stay abreast of current and developing security trends and vulnerabilities
- Maintain and manage the District's educational suite of programs.
- Maintain and facilitate the use of the District's digital media distribution system.
- Facilitate software purchases at campus and District level.
- Maintains communications with all software bid vendors.
- Coordinates software distribution to schools.
- Keeps abreast of legal issues involving software.
- Diagnose and resolve application-related issues promptly, working closely with end-users and vendors as needed.
- Provide technical assistance via the District Help Desk.
- Monitor and provide regular reports on all systems to the Director of Network Operations
- Maintain confidentiality on staff and student information.
- Regular and consistent attendance.
- All other duties as assigned.
-
Client Support Specialist
1 day ago
Paycom Online Grapevine, United States Paid WorkThe Paycom Specialist is responsible for providing world-class service and support to clients. They retain and strengthen client relationships by providing full-picture solutions and best practice management. The Paycom Specialist will leverage technology to ensure clients see a ...
-
Application Support Specialist
3 weeks ago
Grapevine-Colleyville Independent School District Grapevine, United StatesJob Title: Application Support Specialist Wage/Hour Status: ExemptReports to: Director of Network Operations Pay Grade: Technical 3Dept./School: Technology Services Date Revised: 01/2024Primary Purpose:To provide maintenance, planning, and technical support for District-wide appl ...
-
Client Support Specialist
2 weeks ago
Paycom Software, Inc. Grapevine, United StatesJob Details · Level: Entry · Job Location: Grapevine Office - Grapevine, TX · Position Type: Full Time · Education Level: Bachelor's Degree · Salary Range: Undisclosed · Travel Percentage: None · Job Category: Client Setup & Service · DescriptionThe Paycom Specialist is responsib ...
-
administrative support specialist
2 weeks ago
S & K Sales Co Southlake, United StatesPosition Overview · S&K Sales Co., a family-owned Military Resale Broker who works primarily with consumer product goods companies, is looking to fill an entry level position with the opportunity for growth. This position will work directly with multiple marketing/sales team mem ...
-
Patient Support Specialist
8 hours ago
Serenity Healthcare, LLC Southlake, United StatesPatient Support Specialist · Onsite – Southlake, TX · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing ...
-
Patient Support Specialist
1 day ago
Serenity Healthcare Southlake, United StatesJob Description · Job DescriptionPatient Support Specialist · Onsite – Southlake, TX · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the ...
-
Senior Desktop Support Specialist
1 week ago
USA7 DXC Technology Services LLC Southlake, United States Full timeJob Description: · Essential Job Functions: · Excellent interpersonal communication skills, positive and engaging telephone manner and a high degree of customer service aptitude Demonstrable experience and fluent command of the English language · Excellent organizational skills ...
-
Sales Support Specialist
23 hours ago
The Columbia Safety & Supply Family of Companies Coppell, United StatesSales Support Specialist · Department: Sales · Employment Type: Full Time · Location: Coppell, Texas · Description · THE COLUMBIA SAFETY FAMILY OF COMPANIES IS HIRING SALES SUPPORT SPECIALISTS · The Columbia Safety team serves clients in the central Missouri area who are look ...
-
Customer Support Specialist
1 day ago
Yooz Coppell, United StatesJob Description · Job DescriptionWith over 200,000 users in more than 30 countries, we are looking for passionate and committed individuals to continue improving customer satisfaction and strengthening our position as a market leader. · Certified as a Great Place to Work, our co ...
-
Product Support Specialist
2 weeks ago
WideOrbit Coppell, United States** Product Support Specialist** · ** Coppell, TX 150 - Product Support** · **About WideOrbit:** · Say hello to a Wider World. WideOrbit helps media companies do more business by making it easier to complete more sales. We build the one platform that ties everything together fr ...
-
End User Support Specialist
1 week ago
Insight Global Coppell, United StatesPosition: End User Support Technician · Location: Coppell, TX · Duration: 12+ Month Contract · Rate: $25/hr - $34/hr · Required Skills · -3+ years of help desk / end user support experience · -Experience utilizing, configuring, and troubleshooting Microsoft products: Windows 11 ...
-
Application Support Specialist
3 weeks ago
Grapevine-Colleyville Independent School District Grapevine, United StatesJob Title: · Application Support Specialist · Wage/Hour Status: · Exempt · Reports to: · Director of Network Operations · Pay Grade: · Technical 3 · Dept./School: · Technology Services · Date Revised: · 01/2024 · Primary Purpose: · To provide maintenance, planning, a ...
-
IT Support Specialist
2 weeks ago
myIT Bedford, United StatesJob Description · Job DescriptionSalary: $40,000 - $50,000 · Enjoy a Fast-Paced Professional Environment? · Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? · Want to be part of a professional team in an established, high-gro ...
-
Network Support Specialist
3 weeks ago
Grapevine-Colleyville Independent School District Grapevine, United StatesJob Title: System Management Specialist Days:233 · Reports To: Director of Network Services Pay Grade: Tech 4 · Dept./School: Technology Services Date Revised: 5/2024 · Primary Purpose: Maintain all client endpoints and end-user experiences through · various software resource ...
-
Sales Support Specialist
2 weeks ago
Pella Windows and Doors Grapevine, United StatesJob Description · Job DescriptionSales Support Specialist - Dallas · Position Overview: · The Sales Support Specialist is responsible for leveraging the trade sales consultants' efforts to build the Pella brand within the trade industry as their premier choice for window and door ...
-
End User Support Specialist
14 hours ago
Insight Global Coppell, United StatesPosition: · End User Support Technician · Location: · Coppell, TX · Duration: · 12+ Month Contract · Rate: · $25/hr - $34/hr · Required Skills · -3+ years of help desk / end user support experience · -Experience utilizing, configuring, and troubleshooting Microsoft products: Win ...
-
Tax Regional Support Sr. Specialist
1 day ago
OneSource Virtual Coppell, United StatesOneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more-all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the lea ...
-
Support Specialist
3 weeks ago
IPeople Lewisville, United States Full timeJob Description · Job DescriptionSalary: 60-70k · The opportunity: Do you want the opportunity to learn healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare ) is seeking a motivated, engaged, and passionate Support Specialist to ...
-
Support Specialist
2 days ago
IPeople Healthcare Lewisville, United States Full timeThe opportunity: Do you want the opportunity to learn healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare ) is seeking a motivated, engaged, and passionate Support Specialist to join their growing team. We serve the healthcare i ...
-
administrative support specialist
2 weeks ago
S & K SALES CO Southlake, United StatesJob Description · Job DescriptionPosition Overview · S&K Sales Co., a family-owned Military Resale Broker who works primarily with consumer product goods companies, is looking to fill an entry level position with the opportunity for growth. This position will work directly with ...
Application Support Specialist - Grapevine, United States - Grapevine-Colleyville Independent School District
Description
Job Title: Application Support Specialist Wage/Hour Status: ExemptReports to: Director of Network Operations Pay Grade: Technical 3
Dept./School: Technology Services Date Revised: 01/2024
Primary Purpose:
To provide maintenance, planning, and technical support for District-wide applications
Work with vendors on the implementation of new District-wide applications
To maintain software copyright procedures, software and hardware inventories
Administer, maintain, and provide technical support for District web applications and services
Qualifications:
Education/Experience:
College degree or comparable technical training, certification, or work experience with a focus on supporting educational technology in K-12 environments
Required Knowledge and Skills:
Ability to monitor and control software license information for the district
Ability to troubleshoot hardware and software over the phone
Ability to work collaboratively in a team environment and independently when needed
Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical users.
Experience with enterprise-level systems in the administration of users, groups, and permissions within Active Directory
Experience with Google Suite
Experience with SCCM/Azure/Entra ID application packaging and deployment
Experience with web/content filtering
Experience with digital signage software and interactive displays
Experience with transportation and bus routing software
Experience with PowerShell and scripting
Experience with software in dealing with child nutrition and lunch programs
Major Responsibilities and Duties:
Personal computers (both Macintosh and Windows)
Network printers
IOS devices
Network servers
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Maintain emotional control under stress.
Demonstrate patience and flexibility when working with others.
Maintain a professional and friendly demeanor at all times.
Work with frequent interruptions.