- Responsible for overall clinical development of all outpatient clinical programs and staff
- Supervise, train and oversee staff development of all outpatient clinical staff (LCSWs, MSWs) and unlicensed employees while working in conjunction with the program management employees.
- Supervise the utilization review process and OP UR Coordinator
- Oversee and evaluate outpatient clinical case consultations being executed by clinical staff to ensure effective service delivery
- Assisting in interviewing, hiring, and training employees; planning and scheduling/assigning on an on-going workload assignments, adjusting programs and project priorities
- Responsible for positive employee relations approach including performance evaluations, rewarding and addressing performance, addressing complaints and resolving problems with staff.
- Utilize current data and thinking of clinical services to develop programs and clinical functions
- Maintain and foster effective relations with partners including a variety of stakeholders including physicians, vendors, community programs
- Program development and evaluation to ensure that programs are effective, efficient and consistent with the organizations mission, values and goals
- Perform other duties as assigned
- Strives to create a safe, healing environment for patients and family members
- Follows all safety rules while on the job.
- Reports near misses, as well as errors and accidents promptly.
- Corrects minor safety hazards.
- Communicates with peers and management regarding any hazards identified in the workplace.
- Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
- Participates in quality projects, as assigned, and supports quality initiatives.
- Supports and maintains a culture of safety and quality.
- Works well with others in a spirit of teamwork and cooperation.
- Responds willingly to colleagues and serves as an active part of the hospital team.
- Builds collaborative relationships with patients, families, staff, and physicians.
- The ability to retrieve, communicate, and present data and information both verbally and in writing as required
- Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
- Demonstrates adequate skills in all forms of communication.
- Adheres to the Standards of Behavior
- Strives to always do the right thing for the patient, coworkers, and the hospital
- Adheres to established standards, policies, procedures, protocols, and laws.
- Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
- Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
- Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
- Exemplifies professionalism through good attendance and positive attitude, at all times.
- Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
- Ensures proper documentation in all position activities, following federal and state guidelines.
- Demonstrates accountability for ensuring the highest quality patient care for patients.
- Willingness to be accepting of those in need, and to extend a helping hand
- Desire to go above and beyond for others
- Understanding and accepting of cultural diversity and differences
- Required: Masters degree from an accredited school of Social Work. Current license in social work in the state of employment, as required by state regulations. CPR and hospital-selected de-escalation technique certification. A knowledge of psychiatric and chemical dependency treatment principles.
- Preferred: Mental health professional license in the state of employment to conduct individual/group psychotherapy (e.g., LMSW, LPC, LMFT, LMCPH)
- Maintains education and development appropriate for position.
- Required: Five (5) or more years of previous experience in all aspects of social service with an emphasis in the behavioral health setting, and a minimum of five (5) years of supervisory experience. Previous experience in outpatient healthcare.
- Preferred: Previous experience in a free-standing psychiatric setting facility.
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manager outpatient services-ft
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Director Outpatient Services - Houston, United States - Sun Behavioral
Description
Position Summary:
Responsible for the oversight of all clinical treatment programs of patients receiving treatment for psychiatric, and substance abuse issues in outpatient settings.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
Education
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