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    Clinical Account Executive - Utah, United States - Johnson & Johnson

    Johnson & Johnson
    Johnson & Johnson Utah, United States

    1 week ago

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    Description

    Job Title: Clinical Account Executive at Biosense Webster, Inc



    Johnson & Johnson is looking for a proactive Clinical Account Executive (CAE) to join the team at Biosense Webster, Inc in Utah, Idaho, and Montana.



    As a part of Biosense Webster's US Field Sales & Service group, the CAE plays a crucial role in driving market share growth in targeted accounts. This exciting position involves up to 80% travel within the designated area.



    Responsibilities:

    • Partner with Territory Manager and other CAS to develop & execute an account business plan that leads to attainment of business objectives through the commercial execution and adoption of CARTO 3 System and other BWI products.
    • Accurately assess customer needs, opportunities, and potential barriers, at accounts where CARTO 3 System is being introduced and establish an adoption plan leading to business growth and sales goal attainment.
    • Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment during case procedures.
    • Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.
    • Use consultative selling techniques to identify potential sales opportunities within the account. Create awareness of BWI solutions and facilitates Territory Sales Manager contact with the key decision makers.
    • Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod, as well as the support team and other internal and external partners.
    • Develop and grow mutually beneficial customer relationships within and beyond the EP lab.
    • Stay current on company products instructions for use, best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
    • Prioritize and appropriately respond to requests in a high-stress environment.
    • Maintain composure and problem-solving focus during stressful interactions.
    • Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
    • Formulate solutions based on dialogue and input gained during session. Provide mentoring for new BWI commercial team members as requested.
    • Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input.
    • Perform other duties assigned as needed.
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