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    Inside Sales Representative - Buffalo, IA, United States - Summit Materials (Cement Region)

    Summit Materials (Cement Region)
    Summit Materials (Cement Region) Buffalo, IA, United States

    3 weeks ago

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    Description
    Inside Sales Representative

    Ready for a fast-paced job where you can provide the literal groundwork that connects communities together? Join Summit Materials – a construction materials company leading the industry – where we build the foundation for a better tomorrow.

    Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada.

    At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values:
    We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
    We offer comprehensive medical, dental, and vision insurance plans to support the health of you and your family.
    We offer life insurance, long-term disability, and short-term disability coverage at no cost to you.

    We invest in your career growth with Summit Materials and beyond: We're here to provide teammates with the resources and tools they need to stay healthy and feel supported, including an Employee Assistance Program (EAP) with free counseling, financial resources, and more.

    We provide a financial foundation as you plan for the future.

    Our programs, like our 401(k) plan where we match up to 4% of your annual income, are designed to help you prepare and reach your goals for you and your family.

    The Inside Sales Representative verifies and maintains records on incoming and outgoing shipments.

    Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

    Provides support and technical service to existing accounts; and develops new accounts consistent with the department's marketing strategy.

    Supports a good standing in the community, sustainable operations, and adheres to and upholds all company policies, safety standards and federal / state regulations.

    Work safely and adhere to all safety policies.

    Be an ambassador for the facility, both internally and externally, defining and promoting the facility's position, image and character.

    Verify shipment contents with production, to ensure manifest for loads are correct.
    Provide assistance to the customer for completing all required paperwork, Ex Profile Form, Manifest.
    Maintain schedule of material for inbound and outbound shipments.

    Responsible for the overall management, quality, and information accuracy of the workflow management system (WFMS), including, but not limited to, Maximo & Viewpoint.

    Resolve customer service or billing issues.

    Record shipment data, such as weight, waste codes, container count, and other discrepancies for reporting, accounting, or record keeping purposes.

    Prepare Quarterly and Annual regulatory reports. Ex Customer Billing Reports, Customer Reports.
    Ensure the facility operates in a customer-focused atmosphere.
    Focus on Inside Sales; Provide technical assistance and troubleshooting to the customers.
    Assist in collections of outstanding balances of delinquent accounts. Strive to keep all accounts current and minimize the company's Days Sales Outstanding (DSO).

    Conduct or assist in the audits by customers and/or their customers to include pre-audit questionnaires, plant tours and any other issues pertaining to audits of the Company's facility.

    Participates in the preparation of annual budget, including sales volumes and prices. Assist AF Operation Manager with forecast regularly by providing quarterly volume projections and other information that may be required.
    Bachelor's degree or equivalent experience
    Must be able to be on call and work overtime

    Strong Interpersonal capabilities with ability to effectively communicate both verbally and in writing, while building rapport with customers and team members.

    Proficiency in Microsoft Office Suites with accurate data entry skills.

    Monitoring:
    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    Being aware of others' reactions and understanding why they react as they do.
    Prefer previous experience in manufacturing/operations with experience guiding teams and improving processes. Due to the nature of this position, it is essential that the teammate be available to report to the designated work site / office and be ready to begin work when scheduled
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Frequent exposure to walking on rocky, irregular surfaces that may be muddy and in reduced lighting conditions, moving mechanical parts, electrical equipment, high and/or confined spaces, fumes, airborne particles, outside weather conditions and explosives.

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