-
Operations Command Center Engineer
3 weeks ago
Insight Global Charlotte, United StatesJob Description · Insight Global is hiring a full time Level 2 Network Engineer on behalf of a Fortune 500 client in Charlotte, NC. As a member of the Operations Command Center, you will troubleshoot and support the business when critical incidents arise, providing communication ...
-
Operations Command Center Engineer
3 weeks ago
Insight Global Charlotte, United StatesInsight Global is hiring a full time Level 2 Network Engineer on behalf of a Fortune 500 client in Charlotte, NC. As a member of the Operations Command Center, you will troubleshoot and support the business when critical incidents arise, providing communication to the business an ...
-
Operations Command Center Engineer
4 weeks ago
Insight Global Charlotte, United StatesJob Description · Insight Global is hiring a full time Level 2 Network Engineer on behalf of a Fortune 500 client in Charlotte, NC. As a member of the Operations Command Center, you will troubleshoot and support the business when critical incidents arise, providing communication ...
-
Network Operations Center Engineer
2 weeks ago
Insight Global Charlotte, United StatesMust Haves: · 5+ years of experience in a NOC environment · Minimum of 5+ years of experience working in a Tier 2 or 3 network operations support role. · Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless ...
-
Lorven technologies Charlotte, United StatesJob Description · Job DescriptionJob Title: Contact Center Solutions Specialist/Engineer · Location: Charlotte, NC · Must have · Workforce Management - 2+ years' experience (Must have) · Alvaria or Verint Product - 5+ years' experience (Must have) · Contact Center solutions for l ...
-
WSP Charlotte, United StatesGreat people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in ...
-
Construction Coordinator
1 week ago
Maya Hospitality Group Inc Charlotte, United StatesMaya Hotels | 8632 Wilkinson Blvd, Charlotte, NC 28214 · We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key t ...
-
Director, Digital Bank Agile Product Management
2 weeks ago
USAA Charlotte, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Analyst I-kinetic Construction
1 week ago
Windstream Charlotte, United StatesWindstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. · - As Kinetic, Windstream offers bundled services, including premium broadb ...
-
CRVA Charlotte, United StatesJob Description · Job DescriptionWho We Are · Charlotte will be recognized as the most sought-after city in the Southeast, known for its undeniable energy, passionate people and captivating experiences. · Job Summary · The 3rd shift, full-time Engineering Technician 1 assists wit ...
-
IT Manager
3 days ago
Brightspeed Charlotte, United States**Company Description** · At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · Backed by funds managed by Apollo Global M ...
-
Maintenance Technician Ii
1 week ago
CBRE Charlotte, United States**Maintenance Technician II** · **Job ID** · **Posted** · - 21-May-2024**Service line** · - GWS Segment**Role type** · - Full-time**Areas of Interest** · Engineering/Maintenance, Facilities Management · **Location(s)** · Charlotte - North Carolina - United States of America · At ...
-
Clinical Application Support Specialist
4 days ago
Compumedics Charlotte, United StatesBASED IN- Charlotte, NC, USA_ · - EMPLOYMENT TYPE - Full time_ · **Overview**: · **Job Summary**: · Compumedics is currently searching for a **Clinical Application Support Analyst** based in Charlotte, North Carolina to join our Global Support Team. Reporting to the U.S. Service ...
-
Security Operations Center Engineer
4 days ago
Parallel Partners Huntersville, United StatesSecurity Operations Center Engineer, Huntersville, NC · We are seeking a Security Operations Center Engineer to join the team.This position would be responsible for supporting client firewalls, email security systems, encryption, EndPoint Protection (EPP), Multi-Factor Authentic ...
-
Employee in IT in HPC operation
3 weeks ago
Cascade Innovations Gastonia, United StatesThe Technical University of Dresden (TUD) is one of the most prestigious research institutions in Germany and is recognized as an excellence university. Founded in 1828, it is a globally-oriented, regionally-anchored top university that aims to make innovative contributions to so ...
-
Security Operations Center Engineer
2 days ago
Parallel Partners Huntersville, United StatesSecurity Operations Center Engineer, Huntersville, NCWe are seeking a Security Operations Center Engineer to join the team.This position would be responsible for supporting client firewalls, email security systems, encryption, EndPoint Protection (EPP), Multi-Factor Authenticatio ...
-
Security Operations Center Engineer
1 week ago
Parallel Partners Huntersville, United StatesSecurity Operations Center Engineer, Huntersville, NC · We are seeking a Security Operations Center Engineer to join the team. This position would be responsible for supporting client firewalls, email security systems, encryption, EndPoint Protection (EPP), Multi-Factor Authenti ...
-
Scientific employee/researcher
2 days ago
Infinity Systems Matthews, United StatesJob Advertisement: Scientific Employee (m/f/d) in the field of Electrical Engineering · We are currently seeking a Scientific Employee (m/f/d) in the field of Electrical Engineering to join our team at Jade University of Applied Sciences Wilhelmshaven/Oldenburg/Elsfleth. This pos ...
-
MRI Technologist
1 week ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a MRI Technologist for a job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: MRI Technologist · Discipline: Allied Health Professional · Duration: Ongoing · 40 hours per week · Shift: 8 hours, days · Employment Type: Staff · Ov ...
-
Engineer I
2 weeks ago
Marriott International, Inc Charlotte, United StatesAdditional Information Free Parking, Discounted Meals · Job Number · Job Category Engineering & Facilities · Location Charlotte Marriott City Center, 100 W. Trade Street, Charlotte, North Carolina, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation ...
Network Operations Center Engineer - Charlotte, United States - Insight Global
Description
Must haves:
5+ years of experience in a Network opertions Center environment as a Tier 2 or Tier 3 engineer
CCNA
Strong experience troubleshooting route/switch: layer 2/layer 3
Strong knowledge/experience working on Fortinet SD-WAN (not the same as Fortinet firewalls)
JOB DESCRIPTION:
The NOC Engineer III will be responsible for training the Network Operations Center and provide support as the escalation point internally 24/7 within the NOC employees to solve difficult, voice and/or data troubleshooting issues. He/She will act as the technical subject matter expert in projects involving the Operations Center. They will also maintain and update technical documents to ensure the Operations Center knowledgebase is current.
REQUIRED QUALIFICATIONS/REPONSIBLITIES:
Must demonstrate solid troubleshooting skills.
Available 24/7 as the escalation SME for all NOC employees on an on-call basis.
Must have clear verbal communications skills, and written communication skills.
Must have the ability to project manage and meet stringent deadlines.
Ability to multi-task efficiently and work independently and as a team while maintaining quality service.
Respond to customer requests and provide timely communication as defined by our customer's policies.
Ability to learn and retain information in a fast-paced environment.
Manage and coordinating with 3rd party vendors/suppliers on handling escalated issues through to resolution.
Experience with creating/maintaining training documentation and conducting technical training.
Ability to direct and maintain the relationship with intra-departmental personnel.
Strong experience using, creating, and updating VISIO diagrams and other related network documentation.
Performing hardware and software upgrades, including developing and executing post verification procedures to ensure success.
Possess the ability to take on new, demanding challenges.
Demonstrate the ability to assume new levels of responsibility and deal with them effectively.
Perform on call support as needed.
Skilled at managing assigned tasks with no supervision.
Strong experience with hardware configuration and validation of network related devices such as xDSL modems, network interface devices, Layer 2/Layer 3 switches, firewalls, routers, microwave radios, and/or voice (VoIP, SIP, PRI, hosted voice, and analog voice services) daily.
Assist the NOC Engineer II as required for analytical support in determining the root cause of network problems and implement action plans to resolve potential or active Network impacting issues.
Work with Network Planning, Product Management and Operations teams as the NOC representative to architectural decisions.
Perform any other duties assigned by NOC supervisor or manager.
Regarded as an expert in either the Data, Voice or Transport discipline:
Compensation:
75,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
Network Operations Center Engineer professionals in Charlotte
-
Lauren Holmes
Service-oriented individual pursuing careers in international education