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Call Center Manager - Beltsville, United States - Insight Global
Description
Insight Global is looking for a Call Center Manager in the Beltsville/Laurel, MD area that can help kickstart an outbound call center for a Home Improvement client.
This person with be hiring and managing 5-8 call center representatives that will be focused on lead generation in a creative and innovative way to develop business for the client.
We are looking for someone that has proven ability in managing or leading an outbound call center, experience with lead generation and coming up with creative ways to do so, and has a motivated personality.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience
-3-5 years of Management or Leadership experience in an Outbound Call Center environment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
