Center Manager - Teterboro, United States - European Wax Center

European Wax Center Teterboro, United States

3 weeks ago

Description

Position Summary

The Center Manager position has full revenue and operational responsibility for a Artemis Wax Corp. owned European Wax Center.

As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best.

Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.

This Team Member Must uphold the Artemis Wax Core Values:
We are Team Players
We Play to Win
We Bring the Energy
We are Committed

Responsibilities:
Essential Job Functions

Field and People Leadership
Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets
Develop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and
lead performance. Role models and holds the team accountable to Artemis Wax standards and protocols at all times.
Identify, Recruit, and develop talent across all levels of the Center. Proactive partnerships with
beauty schools to drive Wax Specialist recruiting.
Train and role model the expected behaviors and processes put forward by European Wax Center
Effectively communicate and set direction with Center Team. Monitor performance, provide
recognition and feedback.
Manages and assists the team in ensuring a professional, clean, fully stocked and organized
Center that meets brand standards. This includes the lobby, public spaces, wax suites and restrooms.

Business Expectations and Rhythms
Deliver and manage the Centers performance across revenue and KPI's.
Review and assess Center KPI's daily. Coach appropriate behaviors and plan accordingly.
Create effective action plans with Team to improve daily, weekly, monthly, and annual performance.
Deep mastery and coaching of sales and scripts
Manage all aspects of traffic, conversion and staffing to deliver optimal center performance.
Lead and organize operations, center payroll, ordering and compliance.

Education / Experience / Qualifications
2 years of related and applicable management experience in a sales driver role
Bachelor's Degree or applicable related experience
Full proficiency of Microsoft Office Suite
Demonstrated results oriented leadership
Self-motivated and process focused
Team Member Centric
Outstanding communication skills
Fun. You must have fun.

Work Environment

Must be able to work effectively in stressful environments, communicate with others, effectively deal with customers and accept constructive feedback from direct supervisors.

Must be able to change activity frequently and cope with interruptions
Most work performed indoors. Temperature is moderate and controlled.
Must be able to stand or sit at a desk for up to hours per day. Standing, walking and sitting are
required. Length of time at these tasks varies from day to day.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 50 lbs. occasionally
Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.

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