- Manages staffing and staff development, including recruitment, supervision, organizational structure, individual and team development, performance management, evaluation, and disciplinary actions.
- Creates a supportive team-oriented work climate that enables individuals to develop professionally. Values diversity, promotes teamwork and collaboration and emphasizes quality, customer satisfaction, creativity, and cost-effectiveness.
- Directs negotiations and administration of vendor, outsourcer, and consultant contracts and service agreements in assigned areas of responsibility.
- Manages Scrum Masters staff.
- Develops scrum masters and project processes so that projects can be delivered successfully in a repeatable and consistent manner by utilizing tools and methodologies that improve the capacity to meet the business needs and priorities of HMIC now and in the future.
- Evaluate and report upon "best" business practices and technology, which may be employed to enhance unit performance and achieve corporate business and quality goals.
- Monitors and reviews, with senior management, compliance with corporate policies and procedures in the use of quality testing resources and quality business analysis resources.
- Achieves corporate quality objectives by ensuring meaningful documentation, standards/controls and quality products being implemented into production.
- Actively participates in professional development, i.e., continuing education or self-improvement.
- Bachelor's degree or equivalent work experience is required.
- Ten years minimum experience in information technology with five years of management experience required.
- At least 5 years of experience creating and leading an agile team.
- Proven experience in managing multi-year and multimillion-dollar projects.
- Demonstrated working knowledge of the terminology, information needs, and processing flows of a property/casualty insurance company.
- Excellent problem-solving and analytical skills.
- Demonstrated excellence in managing people, including coaching and mentoring.
- Skill in coordinating multiple concurrent activities and prioritizing work assignments.
- Demonstrated knowledge in all phases of the project and departmental management.
- AINS certification is preferred.
- Demonstrated excellent listening, interpersonal, written, and verbal communication skills.
- Demonstrated PC skills, including proficient use of Microsoft Office products, including Project and other system tools such as Okta, Snag-it, and Visio.
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Director of Strategic Delivery - Hastings, United States - Hastings Mutual
Description
Hastings Mutual is currently looking for a Director of Strategic Delivery This role will be vital in driving change, improving operations and executing our transformational initiatives.
Position Summary
The Director of Strategic Delivery brings deep expertise in overseeing transformation initiatives, improving operations and business processes to enable the organization, and enacting change. They partner with key stakeholders to design and implement the progressive development of programs and practices needed to operate an Agile and Lean Enterprise. This role leads an agile team of Scrum Masters and lean experts and is responsible for coaching, mentoring, and developing the team.
Position Location & Work Format
This position is flexible in its location We will entertain candidates who reside within our six-state territory (Michigan, Indiana, Illinois, Wisconsin, Iowa, or Illinois) to work a remote schedule. Candidates living within the greater Hastings area will be able to work a hybrid (combination of on-site and work-from-home) schedule as an alternative.
Generally, this position will work within our standard office hours of Monday - Friday, 8:00 am - 4:30 pm.Hastings Mutual may consider candidates in other states to work remotely if elements of their application are strong.
Position Duties & Responsibilities
We value the strength of a diverse and inclusive workforce. Hastings Mutual is committed to providing equal opportunity for all employees and candidates in a work environment that does not tolerate any form of discrimination or harassment. Decisions related to employment are based on business needs, position requirements, and individual characteristics without regard to appearance, nationality, origin, race, color, religion, gender, sexual orientation, age, body, disability, veteran, family, marital status, or any legally protected class.
Hastings Mutual seeks to provide reasonable accommodation to disabled individuals in the hiring process in compliance with federal, state, and local law. Candidates requiring accommodation to complete their job application or participate in the interviewing process are asked to notify the Talent Acquisition Specialist or contact us at
About Hastings Mutual Insurance Company
From our humble roots in 1885, providing coverage for windstorm damage, Hastings Mutual has evolved into a leading regional property and casualty insurance carrier, offering innovative products for businesses, farm owners, and individuals. We work with customers in six Midwestern states (Illinois, Indiana, Iowa, Michigan, Ohio, and Wisconsin). Hastings Mutual is known for its financial strength, high ethical standards, and culture of service and responsiveness.
The core of our ongoing success is our employees. Whether at the corporate offices in Hastings, Michigan, or our remote team members throughout the Midwest, Hastings Mutual is made up of talented professionals across multiple divisions and functional areas. Our commitment to our employees and work culture has been confirmed with our inclusion in the "Best and Brightest Companies to Work for in West Michigan" each year since 2011.
Hastings Mutual offers a friendly, family-like environment that values transparency and approachability. We recognize the hard work of our employees with many benefits, including fully paid certification training, a cafeteria and fitness center at our corporate offices, ongoing professional development opportunities, and financial stability backed by our "A" rating from A.M. Best. We also have a long-term commitment to the communities in which we live and work, either through partnerships with local charitable organizations or through our own Hastings Mutual Charitable Foundation.
At Hastings Mutual, we're always looking for professionals of all experience and education levels to help us continue our more than 130-year history of successful, stable growth.
