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Stamford

    Host - Stamford, United States - Colony Grill

    Colony Grill
    Colony Grill Stamford, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionVoted a Top Workplace and Top Pizza nationally, Colony Grill is looking for a guest-focused, skilled communicator to join our team You will be welcoming and seating guests, and helping ensure they enjoy an exceptional overall experience, from entry to exit.

    You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to create positive interactions for our team members and guests.

    Responsibilities:
    Host Role
    • Greet incoming guests with exceptional hospitality and seat them efficiently.
    • Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as appropriate.
    • Manage waiting areas and communicate consistently with waiting guests to support a positive experience prior to seating.
    • Assign guests to tables suitable for their needs and according to rotation so that flow of service remains seamless and properly paced.
    • Engage guests and ensure a smooth handoff to the service staff.
    • Assist with restaurant set-up and keep the host stand (and other high-traffic restaurant areas) clean, organized, and presentable for guests.
    Takeout Role
    • Staff high-volume take-out section as scheduled/when needed.
    • Answer phones, recording orders accurately, while providing gracious service to takeout guests.
    • Operate cash register efficiently to accept payments for takeout orders.
    Qualifications:
    • Confident, clear communication. Gracious, professional demeanor reflecting our hospitality-driven mission.
    • Friendly and customer-focused personality
    • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
    • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
    • Ability to clearly communicate on the telephone.
    • Must be able to carry trays, service items or supplies lbs.)
    Complete our short application today
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