Host - Norwalk, United States - Colony Grill

Colony Grill

Verified Company

Norwalk, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Voted a
_ Top Workplace_ and
_Top Pizza_ nationally, Colony Grill is looking for a guest-focused, skilled communicator to join our team You will be welcoming and seating guests, and helping ensure they enjoy an exceptional overall experience, from entry to exit.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere.

Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to create positive interactions for our team members and guests.

Responsibilities:

Host Role

Greet incoming guests with exceptional hospitality and seat them efficiently.
Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as appropriate.
Manage waiting areas and communicate consistently with waiting guests to support a positive experience prior to seating.
Assign guests to tables suitable for their needs and according to rotation so that flow of service remains seamless and properly paced.
Engage guests and ensure a smooth handoff to the service staff.
Assist with restaurant setup and keep the host stand (and other hightraffic restaurant areas) clean, organized, and presentable for guests.

Takeout Role

Staff highvolume takeout section as scheduled/when needed.
Answer phones, recording orders accurately, while providing gracious service to takeout guests.
Operate cash register efficiently to accept payments for takeout orders.

Qualifications:

Confident, clear communication. Gracious, professional demeanor reflecting our hospitalitydriven mission.
Friendly and customerfocused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
Ability to clearly communicate on the telephone.
Must be able to carry trays, service items or supplies lbs.)