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Consultant Business Systems
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Lead Business Consultant - Chicago, United States - Health Care Service Corporation
Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success.We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your futureJob Summary
This position is responsible for driving delivery, contingency planning, business results, and strategic planning for the customer experience omni-channel personalization program consisting of multiple projects or initiatives in support of assigned line of business strategy.
Oversees the day-to-day activities of project delivery and contingency execution strategy, vendors relationship management, and business partner engagement while managing various enterprise-wide projects or initiatives.
Ensures integration between partner teams and serves as a functional business liaison in the development and implementation of program scope, timing, and budgets as needed, based on the needs of the business.
Responsible for tracking key program milestones and recommending adjustments to program leadership and team.At HCSC, we consider our employees the cornerstone of our business and the foundation to our success.
We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your futureJob Summary
This position is responsible for driving delivery, contingency planning, business results, and strategic planning for the customer experience omni-channel personalization program consisting of multiple projects or initiatives in support of assigned line of business strategy.
Oversees the day-to-day activities of project delivery and contingency execution strategy, vendors relationship management, and business partner engagement while managing various enterprise-wide projects or initiatives.
Ensures integration between partner teams and serves as a functional business liaison in the development and implementation of program scope, timing, and budgets as needed, based on the needs of the business.
Responsible for tracking key program milestones and recommending adjustments to program leadership and team.Required Job
Qualifications:
Bachelor's degree and 7 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function
4 years of experience leading with large and complex multi-million-dollar projects.
Demonstrated experience leading, coaching, and mentoring teams and more junior resources
Experience communicating with senior management and executive leadership from multiple divisions.
Experience developing and delivering presentations to an executive audience.
Problem resolution experience and skills.
Knowledge of strategic planning techniques and industry trends
Experience interpreting business and financial information
Verbal and written communications skills including establishing working relationships across departments, preparing presentations to senior management, and establishing team environment.
Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.PC proficiency to include MS Office products.
Organizational skills.
Problem resolution experience and skills.
Negotiations skills.
Analytical skills.
Detail oriented.
Preferred Required Job Qualifications
Health insurance or healthcare industry experience highly preferred
Benefit knowledge
PowerPoint and excel
Experience driving personalization efforts at a large organization.
Vendor management
Monitoring and tracking initiative impacts against the personalizatio.n maturity curve and connecting them to key enterprise outcomes.
Proven strategic thinking and execution.
Ability to drive decisions, create optionality and determine impacts of options.
Ability to clearly articulate and prepare presentations for all levels to share data, options and recommendations.
This is a flex position (3 days in office; 2 days work from home).
Visa sponsorship is not available.
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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.
Drug screening and background investigation are required, as allowed by law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families.
As an industry leader, HCSC also has been helping to make the health care system work better for all Americans.
To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions.
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.
Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at to request reasonable accommodations.
Please note that onlyrequests for accommodations in the application process
will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process.
If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
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