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Account Manager - Downers Grove, United States - HUB International
Description
Account Manager - Transportation page is loadedAccount Manager - Transportation
Solicitar
locations
Downers Grove, IL
time type
Full time
posted on
Publicado hace más de 30 días
job requisition id
R
About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.
As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.
Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB?Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success.
At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.
Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.
We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time.
Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
SUMMARY
The Account Manager role requires an individual who is professional and who displays the drive, determination, and self-motivation to build a business.
Specifically, your mission will be to service andmaintain
existing accounts while uncovering opportunities for increasing business in the trucking and transportation field.
JOB RESPONSIBILITIES
Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making
Provides
professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations
Provides
a high level
of support to Producers in obtaining,
maintaining
, and expanding business
May also
be responsible for
account rounding and the development of new business as
appropriate
and
in accordance with
standard practices, policies, and procedures
Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
Acquires
understanding of clients' insurance
objectives
and critically analyzes and compares insurance plans to
determine
suitability. Stays abreast of changes in the insurance industry and other external conditions that may
impact
their clients. Makes
appropriate recommendations
to clients in response to those changes independent of manager approval
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and
experience based
judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
Responsible for overall retention of accounts in assigned book of business
Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals.
Identifies
and follows-up on cross-selling opportunities when appropriate
Manages, organizes, and conducts client meetings when necessary
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary.
Travels on company business as
required
. Prepares reports for management as
required
.
Supports, mentors, and trains
lower level
Account Managers and Assistant Account Managers, as necessary
Attends industry related continuing education training and courses
QUALIFICATIONS
Requisite insurance license
Above-average telephone techniques and the ability to communicate effectivelywith prospective and existing clients, as well as other staff members
Proficiency
with Microsoft Office Suite (Word, Excel, Outlook)
Ability and willingness to
utilize
company's computer system and software
Strong typing skills with an ability to compose clear and concise letters
Ability to understand policy forms and coverage descriptions
Organizational skills
required
Willingness to attend educational classes desired
High attention to detail essential
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel:
Up to 25%
Required Education:
Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
The EEO is the Law poster and its supplement is available here at.
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at or
. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
About Us
SOBRE HUB INTERNATIONAL
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