- Lead Generation & Appointment Booking
- Guest Touring, Membership Presentations, & Personal Production
- Customer Service
- Miscellaneous
- In-depth knowledge of sales practices and techniques.
- General understanding of Fitness Industry.
- Ability to work with computers.
- Must have good interpersonal communication skills.
- Excellent customer service skills
- Independent, self-starter with strong organizational skills.
- Must be a team player
- Adhere to meal and rest break periods and must clock in and out for all shift times
- High school degree or GED required.
- Must complete company sales training and orientation program.
- 1-2 years sales experience preferred.
- Must be able to lift 45 lbs.
- Typing, using the telephone and computer mouse
- Frequent sitting, standing, walking, and stair climbing
- Ability to demonstrate proper fitness techniques
-
Membership Specialist
1 week ago
UFC Gym Torrance, United StatesJob Description · Job DescriptionThe Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into th ...
-
Membership Specialist
2 weeks ago
UFC Gym Torrance, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Dental insurance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Training & development · The Membership Specialist (MS) will represent UFC GYM by providing a welcom ...
-
KidStrong Membership Specialist
1 week ago
KidStrong CA Lake Forest, United StatesWHAT IS KIDSTRONG? · At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone-accelerator for kids walking through 11 years old. We help parents discover their child's superpowers and build future-ready kids who are confident in making f ...
-
KidStrong Membership Specialist
1 week ago
KidStrong CA Lake Forest, United StatesWHAT IS KIDSTRONG? · At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone-accelerator for kids walking through 11 years old. We help parents discover their child's superpowers and build future-ready kids who are confident in making f ...
-
KidStrong Membership Specialist
2 weeks ago
KidStrong CA Lake Forest, United StatesJob Description · Job DescriptionWHAT IS KIDSTRONG? · At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone-accelerator for kids walking through 11 years old. We help parents discover their childs superpowers and build future-ready ki ...
-
KidStrong Membership Specialist
1 week ago
KidStrong CA Lake Forest, United StatesJob Description · Job DescriptionWHAT IS KIDSTRONG? · At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone-accelerator for kids walking through 11 years old. We help parents discover their childs superpowers and build future-ready ki ...
-
Membership Sales Specialist
3 weeks ago
Fitness 19 Rancho Cucamonga, United States Part timeJob Description:We are looking for outgoing, friendly people that are happy to help others reach their fitness goals. · Your job will be to help members choose a membership plan that works for them. · Your time spent at Fitness 19 will be dedicated to serving our members and ma ...
-
CESNA West Hollywood, United States[Position] · Store sales specialist- Membership/Beauty/Wellness concentration (Onsite) · Location : West Hollywood, CA · FLSA status: Non-Exempt · [About Our Client] · For this client, we make products and services that make lives better, easier, and happier through increase ...
-
Supply Chain Specialist
2 weeks ago
IQAir North America, Inc. La Mirada, United States**Supply Chain Specialist** · For over 60 years, IQAir has been a leader in improving indoor air quality in residential, commercial and institutional markets. IQAir's vision is to assist people in living longer, healthier lives by providing products and services to help them brea ...
-
Account Manager Iii, Client Service Mgmt
3 weeks ago
Kaiser Permanente Santa Fe Springs, United States**Job Summary**: · **Essential Responsibilities**: · - Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team ...
-
Orr Compliance Specialist
2 weeks ago
McKinley Children's Center San Dimas, United States**McKinley**:Youth, Family, and Community are what we are all about We offer a great working environment and benefits package McKinley encourages growth so that you can Be your Best H.U.M.A.N. · At McKinley employees share a set of guiding principles: We embrace a culture that is ...
-
Clinical Quality Systems Specialist
1 week ago
McKinley Children's Center San Dimas, United States**McKinley**: Youth, Family, and Community are what we are all about We offer a great working environment and benefits package McKinley encourages growth so that you can Be your Best H.U.M.A.N. · At McKinley employees share a set of guiding principles: We embrace a culture that i ...
-
Medical Coding Educator
1 week ago
City of Hope Irwindale, United States**Medical Coding Educator** · Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, ...
-
EHS Specialist
1 week ago
Malarkey Roofing Products South Gate, United States**Everyone Belongs at Malarkey** · **Malarkey takes pride in selecting our most important asset, our employees. Become a part of our mission to manufacture and deliver innovative, performance-driven building products with service and integrity that is unparalleled.** · The** Envi ...
-
Personal Banker I
3 weeks ago
UNIFY Talent Acquisition Torrance, United States**As a** **Member Service Specialist, **you'll help UNIFY's credit union members safeguard their assets** · **At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.** · **Our members are the prior ...
-
Customer Solution Center Appeals and Grievances
2 weeks ago
L.A. Care Health Plan Los Angeles, United StatesCustomer Solution Center Appeals and Grievances Quality Auditing Specialist II · **Job Category**:Customer Service**Department**:CSC Appeals & Grievances**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:10219**Salary Range**: $67, Min.) - $87, M ...
-
Credentialing Analyst
2 weeks ago
Hoag Memorial Hospital Presbyterian Aliso Viejo, United States**Salary Range**: $ $ /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education. · The Credentialing Analyst/Specialist maintains regular cooperation and compliance with all regulatory, accrediting, and membership-based organiza ...
-
Account Manager Iv
2 days ago
Kaiser Permanente Santa Fe Springs, United States**Job Summary**: · Implements moderately complex sales and retention strategy for health insurance or workers compensation accounts independently. Utilizes opportunities, resources, technology tools, and customer performance data (e.g., cost utilization, financial, clinical) to m ...
-
Conversion Rate Optimization
1 week ago
Coalition Technologies Culver City, United StatesCoalition Technologies is devoted to delivering clients the highest quality work while providing our team a fun, thriving, and innovative environment. Along with the opportunity for tremendous career growth and rapid advancement, CT offers: · - The most competitive profit-sharing ...
-
Regulatory Compliance Specialist
3 weeks ago
Vast Long Beach, United StatesAt Vast, our mission is to contribute to a future where billions of people are living and thriving in space. We are building artificial gravity space stations, allowing long-term stays in space without the adverse effects of zero-gravity. Our initial crewed space habitat will be ...
Membership Specialist - Rowland Heights, United States - UFC Gym
Description
Job Description
Job DescriptionThe Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager.ESSENTIAL DUTIES & RESPONSIBILITIES
Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables. These activities must translate into lead gathering.
Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.
Use the company approved presentation when presenting membership options to non-members. Ensure each new member meets a manager before completing the sales process and exiting the gym. Proper presentation and introductions to the manager should translate to 50% closing of guests.
Ensure Personal Sales Room Financial goals are met or exceeded each month
New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT) and New Electronic Funds Transfer Sets (EFT).
The minimum expectations of a Membership Specialist is to write 30 New Membership Units (NMUs) and 6 PT Units each month after the probation period (First 3 months).
Ensure Sales Drivers are Held accountable to meeting or exceeding the required sales behaviors that will lead to delivering the Key Metrics set forth by management.
Ensure integrity of each sale by attaching supporting documents and signature (corporate approved specials, discounts, etc.) with each agreement.
Provide the highest level of customer service possible when communicating and interacting with guests.
Assist in maintaining a clean and operational facility.
Accountable for saving members that are requesting to cancel their membership. If the Membership Specialist is unable to convince a member from canceling, they must have any manager meet the member and sign off on the cancellation.
Mandatory Meetings: Monthly All Team Meeting and Daily Production Meetings are mandatory.
Uniform Policy : The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks (Black, Blue or Khaki) or Jeans (Blue or Black) in good condition with no rips or holes. Dress shoes or Casual Dress Shoes must be worn in good condition. No athletic shoes allowed. Black jackets may be worn. No hoodies or sweatshirts. No hats or head wear.
Timekeeping: Membership Specialists must record time worked while using the company check-in system. Membership Specialists must be in uniform and perform work activities when punched in. Specialists must also punch out for lunch with-in 5 hours and working off the clock in not permitted. In the event of a missed punch, the Membership Specialist must fill out the adjustment form and turn in to management.
ORGANIZATION RELATIONSHIPS: The Membership Specialist will interact with club staff, including the Operations and Fitness Departments as well as the Membership Team. The Membership Specialist will also communicate with members, guests and vendors in the community regarding company promotions and membership packages to support club sales. This position has no direct reports.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities
2) Minimum certifications/educational level:
3) Minimum experience:
4) Physical Requirements:
Base compensation may vary based on location, skills and other related factors.