- Assists customers with general and specific information concerning permitting and licensing activities in the areas of consumer protection, environmental protection, construction licenses and permits, planning and developmental reviews, building code enforcement violations, elevator safety, as well as zoning and land use regulations, and rightofway permits.
- Assists customers in person, electronic mail, correspondence, and on the phone pertaining to cashier functions and cash handling.
- Assists customers in person, electronic mail, correspondence,
- Processes payments, screens phone calls and directs customers to the proper agency or personnel that can assist them; provides information to the general public regarding elevator regulations, building permits, renewals and other related information.
- Plans, organizes and schedules meetings, if needed.
- Updates State contractors' information prior to pulling a permit in the unincorporated areas of Broward County.
- Review, receive, and prepare permit applications, construction plans and supporting documents and various types and mails out letters of approval/disapproval; sends notification to Contractors and Property Owners, and scans files into database.
- Inputs total daily number of customers seen; ensures that there are adequate amounts of necessary forms and supplies at the work stations; date stamps and files electronic signature pages that are required for projects that are filed through the Epermitting procedure.
-
customer service specialist
2 weeks ago
State of Florida Fort Lauderdale, United StatesRequisition No: · Agency: Commerce · Working Title: CUSTOMER SERVICE SPECIALIST · Pay Plan: Career Service · Position Number: · Salary: $34,000.00 · Posting Closing Date: 06/30/2024 · Total Compensation Estimator Tool · Job Title: CSL - CAREER SERVICE SPECIALIST · Requisitio ...
-
Customer Care Specialist
2 days ago
Platinum Fundraising Fort Lauderdale, United States Part timeWant to join an awesome company that offers opportunities to grow professionally while helping children at the same time? · What will you be doing? · Enter and process orders quickly and efficiently while monitoring the quality of each order before it is shipped out. · Support th ...
-
customer service specialist
1 week ago
State of Florida Fort Lauderdale, United StatesProvide job placement assistance and refer customers to job openings, training opportunities, and other employment-related services as appropriate. Provide labor market information, orientations, and/or other employment-related subjects and refer cus Customer Service Specialist, ...
-
Customer Success Specialist
1 week ago
Informa Connect Of Informa Plc Fort Lauderdale, United StatesInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, ...
-
Customer Success Specialist
6 days ago
Informa Connect of Informa PLC Fort Lauderdale, United StatesInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, ...
-
Customer Success Specialist
2 weeks ago
Informa Group Plc. Fort Lauderdale, United StatesCompany Description · Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and selle ...
-
Customer Experience Specialist
5 days ago
Flytropic Fort Lauderdale, United StatesIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Customer Experience Specialist · 30+ days ago · Requisition ID: 1007 · Salary Range: · $35,000.00 Annually Onwards · T ...
-
Customer Success Specialist
7 hours ago
National Pool Partners Fort Lauderdale, United StatesNational Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry. We are hiring a Customer Success Specialist who displays the following characteristics that align with our core values: · Positive · Passion for serving others and deliveri ...
-
customer service specialist
3 days ago
My Florida Corp Defunct Fort Lauderdale, United StatesCUSTOMER SERVICE SPECIALIST Date: Jun 9, 2024Location:FORT LAUDERDALE, FL, US, 33315The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ) .Requisition No: 827292Agency: CommerceWorking Title: CUSTOMER SERVICE SPECIALIST Pay Plan: ...
-
Customer Service Specialist
1 week ago
AppleOne Fort Lauderdale, United StatesJob Description · Job DescriptionThis BILINGUAL Customer Service Specialist Position Features: · • Long Time Temp Position · • Great Company · • Established Company · • Great Pay of $20.00 an hour. · Position based in Plantation, Florida 33317 · Immediate need for Bilingual (Spa ...
-
Customer Operations Specialist
1 week ago
Soligent Fort Lauderdale, United StatesJob Description · Job DescriptionSoligent is the largest pure play solar distributor in the Americas. At Soligent, we envision a world where solar isn't just the cleanest choice for power: it's the obvious choice. Our mission is to empower homeowners and installers with a tool-se ...
-
Customer Relations Specialist
1 week ago
Broward County Florida Fort Lauderdale, United States· REQUIREMENTS AND PREFERENCES · The Broward County Board of County Commissioners is seeking qualified candidates for Customer Relations Specialist (Convention Services). · General Description · Broward County's Greater Fort Lauderdale Convention and Visitors Bureau (Visit La ...
-
Customer Relations Specialist
5 days ago
Broward County Fl Fort Lauderdale, United StatesSalary: $59, $94,270.74 AnnuallyLocation : Ft. Lauderdale, FLJob Type: Full-TimeJob Number: Department: GFLCVB Grp Sale Strat Clt SvcsOpening Date: 06/06/2024Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses ...
-
Customer Outreach Specialist
1 day ago
Insight Global Fort Lauderdale, United StatesA client in Broward County is seeking a Customer Outreach Specialist to join their growing team. This person will be going door to door to clients in the Broward County region to explain the benefits of moving powerlines underground in order to meet project criteria timelines and ...
-
Customer Relations Specialist
3 weeks ago
Banyan Air Service Fort Lauderdale, United StatesIf you have a passion for aviation and enjoy working with customers, please · come and join the #1 FBO in the Southeast · Why Banyan.....? Banyan Air Services the largest aviation complex in the · southeast located in beautiful Fort Lauderdale. We are a full-service aviation · c ...
-
Customer Relations Specialist
1 week ago
Broward County, FL Fort Lauderdale, United StatesSalary: $59, $94,270.74 Annually · Location : Ft. Lauderdale, FL · Job Type: Full-Time · Job Number: · Department: GFLCVB Grp Sale Strat Clt Svcs · Opening Date: 06/06/2024 · Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and vet ...
-
Customer Relations Specialist
3 weeks ago
One Stop Pool Pros Inc Fort Lauderdale, United StatesJob Description Job Description Salary: DOEOne Stop Pool Pros Inc. stands as a nationally recognized leader in commercial swimming pool and aquatic facility management. We pride ourselves on fostering a collaborative and growth-oriented work environment. With over four decades of ...
-
Customer Relations Specialist
3 weeks ago
One Stop Pool Pros Inc Fort Lauderdale, United StatesJob Description · Job DescriptionSalary: DOE · One Stop Pool Pros Inc. stands as a nationally recognized leader in commercial swimming pool and aquatic facility management. We pride ourselves on fostering a collaborative and growth-oriented work environment. With over four decade ...
-
Customer Relations Specialist
3 weeks ago
Banyan Air Service Fort Lauderdale, United StatesJob Description · Job DescriptionIf you have a passion for aviation and enjoy working with customers, please come and join the #1 FBO in the SoutheastWhy Banyan.....? Banyan Air Services the largest aviation complex in the southeast located in beautiful Fort Lauderdale. We are a ...
-
Customer Relations Specialist
5 days ago
Broward County, FL Fort Lauderdale, United StatesSalary: $59, $94,270.74 AnnuallyLocation : Ft. Lauderdale, FLJob Type: Full-TimeJob Number: Department: GFLCVB Grp Sale Strat Clt SvcsOpening Date: 06/06/2024Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses ...
permit/licensing customer specialist - Fort Lauderdale, United States - Broward County Florida
Description
REQUIREMENTS AND PREFERENCES
Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered.
The Broward County Board of County Commissioners is seeking qualified candidates for Permit/Licensing Customer Specialist to support the Building Code Division.
General DescriptionLeads in assisting customers with general and specific information concerning permitting and licensing activities.
Works under close to general supervision according to set procedures, but determines how or when to complete tasks.
Minimum Education and Experience Requirements
Requires two (2) years of experience in customer service work, including one (1) year of experience in environmental protection work, construction licensing and permitting, planning and development reviews, impact fees, or zoning and land use regulations including right-of-way permits, child care licensing, or closely related experience.
None.
Preferences
Fluent in Spanish and/or Creole (Speak, read and write)
1+ year of County Specific Software experience (Posse)
2+ Years experience in Construction related industry
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
and on the phone by reviewing Online applications and monitors for accuracy and completeness before it is sent to the agency for approval; reviews, processes and enters new license application into proper database.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
SPECIAL INFORMATION
Competencies
Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications. Successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.
Decision Quality
Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
Ensures Accountability
Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
Collaborates :
Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus :
Building strong customer relationships and delivering customer-centric solutions.
Instills trust :
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences :
Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities.
We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
Emergency Management ResponsibilitiesNote:
During emergency conditions, all County employees are automatically considered emergency service workers.
County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
#J-18808-Ljbffr
permit/licensing customer specialist professionals in Fort Lauderdale
-
Frederick Leonard
Tech support guru.
-
Cadine Wallace
Sales/Pilot
-
Anna Gorbunova
Innovative Sales Enablement Manager