- Uses automated information systems to analyze routine situations
- Reviews incoming requests and receives incoming calls. May prioritize for proper action
- Resolves user problems quickly and efficiently
- Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available
- Conducts technical research to resolve issues as they are presented
- Uses automated information systems to analyze routine situations
- Reviews incoming requests and receives incoming calls. May prioritize for proper action
- Resolves user problems quickly and efficiently
- Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available
- Conducts technical research to resolve issues as they are presented
- Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem
-
Help Desk Specialist
2 weeks ago
Patriot, LLC Kearneysville, United StatesJob Description · Job DescriptionPatriot, LLC is looking to add Help Desk Specialists to our team in Kearneysville, WV. · As a Help Desk Specialist the ideal candidate will provide Tier II and III technical software, problem resolution for members by performing problem and incid ...
-
Help Desk Specialist
2 weeks ago
Computer World Services Kearneysville, United StatesThe Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as well as guiding users through step-by-step solutions. Provides expertise to resolve second tier technical support issues for users ...
-
Help Desk Specialist
3 weeks ago
Computer World Services Kearneysville, United StatesThe Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as well as guiding users through step-by-step solutions. Provides expertise to resolve second tier technical support issues for users ...
-
Help Desk Specialist
1 day ago
Momentum Winchester, United StatesJob Description · Job DescriptionSalary: · Welcome to the MOMENTUM Family · MOMENTUM is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company providing innovative technology, engineering, and intelli ...
-
Front Desk Specialist
3 weeks ago
Community Health Centers Leesburg, United States Full timeA career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life. · Top Reasons to Work at Community Health Centers:No weekends for the major ...
-
Help Desk Specialist
4 days ago
Frederick Health Frederick, United States Part timeRequires: High School diploma or GED. Associates degree in related field or completion of coursework at a technical school preferred. Previous related experience with some data processing experience preferred. · **Education**: Required · - High School or better ...
-
Senior Help Desk Specialist
4 days ago
Alliance Defending Freedom Leesburg, United StatesEveryone says they want to change the world. We're looking for people who actually will. · Alliance Defending Freedom is an alliance-building legal organization that advocates for the right of people to freely live out their faith. Please visit to view our Statement of Faith and ...
-
Junior Help Desk Specialist
3 weeks ago
Blue Ridge Hospice Winchester, United States**Job Title**: Junior Help Desk Specialist · **Reports to**:Manager, IT Operations · **Blood Borne Pathogens**: Not at risk. · **FLSA**: Non-Exempt · **Revised**:04/2024 · Blue Ridge Hospice works to optimize the health and well-being of those members of our community dealing wit ...
-
Front Desk New Patient Specialist
2 weeks ago
Restoration Family Chiropractic Frederick, United StatesJob Description · Job DescriptionJoin Our Team - Front Desk New Patient Specialist · If you are just looking for a quick and easy job, this may not be the listing for you :) · Are you a compassionate and dynamic individual who thrives on creating exceptional experiences? Do you ...
-
it cybersecurity specialist
2 weeks ago
U.S. Coast Guard Kearneysville, United StatesSummary · This position is located in the Department of Homeland Security (DHS), United States Coast Guard (USCG), Assistant Commandant for C5ISC, Command, Control, Communications, Computers, Cyber and Intelligence Service Center (CSISC), Infrastructure Service Division (ISD), S ...
-
Floor Care Specialist
2 weeks ago
Office Environments Inwood, United StatesJob Description · Job DescriptionOffice Environments is in recruiting an experienced and hardworking full-time Floor Care Specialist to strip, buff, and wax the hard floors, as well as clean the carpets for our Hagerstown, MD commercial clients. · This janitorial position works ...
-
Floor Care Specialist
1 day ago
Office Environments Inwood, United StatesJob Description · Job DescriptionOffice Environments of Hagerstown, MD is in search of an experienced full-time Floor Care Specialist - Commercial Cleaning Services to strip, buff, and wax hard floors as well as clean carpet for our clients. This janitor position earns a starting ...
-
Floor Care Specialist
2 days ago
Office Environments Hagerstown, United StatesOffice Environments is in recruiting an experienced and hardworking full-time Floor Care Specialist to strip, buff, and wax the hard floors, as well as clean the carpets for our Hagerstown, MD commercial clients. · This janitorial position works a typical night shift that may re ...
-
Junior System Analyst
2 weeks ago
InsideHigherEd Hagerstown, United States Administrative Jobs ,SUMMARY STATEMENT · The Junior System Analyst remains current, recommends, and is responsible for all Information Systems programming and monitoring tools; trains Information Technology staff in use of tools, serves as database administrator; serves as integration specialist for ...
-
Junior System Analyst
3 weeks ago
Hagerstown Community College Hagerstown, United States Full timeSUMMARY STATEMENT: · The Junior System Analyst remains current, recommends, and is responsible for all Information Systems programming and monitoring tools; trains Information Technology staff in use of tools, serves as database administrator; serves as integration specialist for ...
-
Sr Systems Designer
3 weeks ago
Oshkosh Corporation Hagerstown, United StatesAbout JLG, an Oshkosh company · JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. ...
-
Supply Chain Specialist
2 weeks ago
Oshkosh Hagerstown, United States Full timeAbout JLG, an Oshkosh company · JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. ...
-
Quality Assurance Specialist
4 weeks ago
QED Systems LLC Frederick County, United States Full timeQED Systems, LLC, is currently recruiting a Quality Assurance Specialist to join our team at Fort Detrick, MD to support Project Manager Tactical Network (PM TN). This role will be primarily responsible for providing support to the Global Agile Integrated Transport (GAIT) Network ...
-
Supply Chain Category Specialist Sr
2 weeks ago
Oshkosh Hagerstown, United States Full timeAbout JLG, an Oshkosh company · JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. ...
-
Audit Coordinator,
2 weeks ago
U.S. Coast Guard Martinsburg, United StatesSummary · This position is located in the Department of Homeland Security, U.S. Coast Guard, COMMANDAT, VICE COMMANDANT (CG-09)DEPUTY COMDT FOR OPERATIONS (CG-DCO),Performance Management Staff, in Martinsburg, WV. · This job is open to Individuals with disabilities · Federal e ...
Help Desk Specialist - Kearneysville, United States - Patriot, LLC
Description
Job Description
Job DescriptionPatriot, LLC is looking to add Help Desk Specialists to our team in Kearneysville, WV.
As a Help Desk Specialist the ideal candidate will provide Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as well as guiding users through step-by-step solutions and provide expertise to resolve second tier technical support issues for users of the organizations products and services. Uses automated information systems to analyst routine situations. Reviews incoming requests and receives incoming calls. May prioritize for proper action. Resolves problems or contacts quickly and efficiently. Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available. Conducts technical research to resolve issues as they are presented. Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem.
The right candidate will:
Requires High School Level plus some advanced training. Security + or A+ ideal. 1-5 years experience in customer service.
Relevant certifications are desired (CompTIA A+, CompTIA Security+, or similar)Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact or call
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a "verified" Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website:
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
Powered by JazzHR
vyxkw5Ws6w