- Manage daily work queues of credit balances for both onshore & offshore teams.
- Research, initiate follow-up and resolve all health care insurance claim accounts with existing credit balances.
- Complete thorough review of patients' accounts with credit balances to validate the patient overpayment is accurate.
- Recommend an adjustment when applicable or recommend a refund of the overpayments to the insurance carrier or patient, providing the appropriate documentation.
- Apply knowledge related to insurance contracts, interpret explanation of benefits, understand regulations concerning coordination of benefits and other applicable guidelines.
- Process refunds accurately and in timely manner adhering to contract language where appropriate.
- Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of claims.
- Use critical and analytical problem-solving skills to resolve issues
- Uses strong organizational skills to effectively manage large amounts of detailed information
- Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, surgery centers, and payer representatives to resolve credit balances.
- Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
- Other duties as assigned Required Experience:
- High school graduate or equivalent.
- Must have the skills necessary to operate the office equipment required to fulfill job duties
- Excel, Word, Outlook
- Able to navigate through nThrive and Availity (preferred)
- Previous credit balance resolution experience in a facility or CBO environment
- 2 years combined experience CBO in Billing, Cash Collections, Denials, Disputes, Follow-up, and/or appeals
- Understanding of medical terminology
- Basic understanding of credit and refund guidelines
- Additional Notes
-
Hospital Refund/ Reimbursement Specialist
2 weeks ago
NSN Revenue Resources Dallas, United StatesJob Type · Full-time · Description · The Hospital Refund Specialist has the responsibility of identifying and resolving credit balances on patient accounts to ensure refunds are issued in a timely manner. This position ensures the highest quality and safe delivery of customer s ...
-
Senior Associate, Income Tax
1 week ago
KPMG-UnitedStates Dallas, United StatesBusiness Title:Senior Associate, Income TaxRequisition Number: Function:Tax Services · Area of Interest:State:TX · City:Dallas · Description: · At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward cu ...
-
Revenue Cycle Lead
3 weeks ago
VitalCare Dallas, United StatesPerform functions to plan for and train the Reimbursement Specialist position, involving initial intake, billing, and collections requirements. Will cultivate an environment of outstanding customer service as the voice of the company in all interactions with franchise partners, p ...
-
Accounts Receivable Specialist
6 days ago
The Cook & Boardman Group, LLC Dallas, United StatesSummary · The Accounts Receivable Specialist will be responsible for assisting with successful collection of Commercial Accounts Receivable and enforcement of agreed-upon payment terms. This role will have interaction with internal and external customers to secure payment of pas ...
-
Payment Processing Analyst
2 weeks ago
Amaze Systems Inc. Dallas, United StatesJob Description · Job DescriptionHello Professionals, I hope you are doing well · This is RASHEED AKBAR from "Amaze Systems Inc." and I have the following position. Please let me know if you are interested / have anyone. Thanks · POSITION#: · Position: Payment Processing Analyst ...
-
Medical Billing Specialist
6 days ago
NuScript Systems, Inc. Dallas, United StatesJob Description · Job DescriptionRole Description · This is a full-time on-site role for a Medical Billing Specialist. As a Medical Billing Specialist, you will play a crucial role in ensuring the financial health of our customers. We seek individuals with a strong work ethic, ex ...
-
Insurance Verification Specialist
2 weeks ago
KidsCare Therapy Dallas, United StatesOverview: · Pursue your passion and fulfill your purpose at KidsCare KidsCare Home Health is a multi-award-winning organization who was most recently recognized as a 2023 U.S. Top Workplace. As an award-winning organization, we are looking for dedicated professionals who will em ...
-
AR Specialist
1 week ago
Beacon Hill Staffing Group Dallas, United StatesJob Description · Job DescriptionA/R Specialist · Contract-To-Hire · Pre-Employment Compliance: MMR COVID & FLU vaccine, background check, drug test - no THC · Hours: M-F 8:00 to 4:30 pm, 40 hours per week, possible weekends and/or OT if there is business need · Onsite: No remo ...
-
Sales Associate
2 weeks ago
The Arrangement Distinctive Interiors Dallas, United StatesJob Description · Job DescriptionEssential Duties and Responsibilities: · As a Design/Sales/Product Specialist at The Arrangement, you'll play a pivotal role in delivering exceptional customer experiences. Here's a · summary of your key responsibilities: · Customer Engagement: We ...
-
Payroll Tax Senior Analyst
1 week ago
ESSILORLUXOTTICA GROUP DALLAS, United States Full timeRequisition ID: 845266 · Position:Full-Time · We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens t ...
-
Posting Specialist
2 weeks ago
Vital Care Inc. Dallas, United StatesThe Offset Posting Specialist will work in a team-based environment and is responsible for the accurate posting and reconciliation of remittance received through payer recoupment.Duties/Responsibilities: Maintain a positive ongoing relationship with franchises through regular ema ...
-
Accounts Receivable Specialist
3 weeks ago
Pinnacle Group Dallas, United StatesWe are currently seeking a highly talented and motivated individual to join our team. · If you are interested, please send me your updated resume at · Title : Accounts Receivable Specialist · Location : Tuesday - Thursday Onsite in Dallas, TX · Duration : Long Term Contract ...
-
Client Accounts Specialist
2 weeks ago
Winstead Dallas, United StatesThe uptown Dallas office of Winstead PC, a Texas-based, 300+ attorney law firm, is seeking an experienced client accounts specialist to work as a member of our client accounts team. The client accounts specialist provides our clients (both clients of the Firm and our billing atto ...
-
Payroll Tax Senior Analyst
3 weeks ago
EssilorLuxottica Dallas, United StatesPayroll Tax Senior Analyst · Date: May 2, 2024 · Brand: Essilor and Subsidiaries · Location: · Dallas, TX, US, 75230 · **Requisition ID:** 845266 · **Position:** Full-Time · We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, ...
-
Collections Specialist
1 week ago
Yoh, A Day & Zimmermann Company Irving, United StatesCollections Specialist · Direct Hire · Irving, TX (Onsite) · Position Responsibilities · Contract Entry · Contract Transfers · Contract Cancellations · General upkeep of assigned Producer groups · Client Services Inbound Phone Line incl. voicemails and Email support · P ...
-
Director - Credit & Payment Management
1 week ago
Caris Life Sciences Irving, United StatesPosition Summary · We are seeking an experienced and effective Credit & Payment Director to oversee assigned processes within the billing operations group. Key areas of responsibility include secondary payer and patient billing, cash applications, and payer audit responses. This ...
-
Patient Financial Specialist Lead
1 week ago
Christus Health Irving, United States· Summary: · The Patient Financial Specialist Lead must demonstrate a consistently high degree of proficiency in their primary position within Patient Financial Services Department of CHRISTUS Health. The Team Lead is responsible for a variety of activities in the department. Th ...
-
Bilingual Customer Care Post-Sale Specialist
3 weeks ago
LaSalle Network Fort Worth, United StatesLaSalle Network has partnered with the world's largest auctioneer of used heavy equipment and trucks. They are looking for a skilled and passionate Bilingual Customer Care Post- Sales Specialist to join their dynamic team. Shifts are onsite in Fort Worth, TX, Monday-Friday, betwe ...
-
Appeals And Denials Specialist
2 weeks ago
TEKsystems Plano, United States Contract to RegularRequired: · 2+ years of Insurance follow-up, denials/appeals experience (Medical A/R) · Hospital/facility collections experience · Description: · Responsible for A/R, and mail follow-up on amounts due from Payor's, and third-party's on a timely basis in accordance with CBO poli ...
-
RCM Support Specialist
1 week ago
UMC Health System Fort Worth, United States Full timeWe've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. · ______________________________________________________________________________ · **Join UMC Physicians: Where Employee Satisfacti ...
Hospital Refund Specialist - Dallas, United States - USPI
Description
Role and Responsibilities:
The Hospital Refund Specialist has the responsibility of identifying and resolving credit balances on patient accounts to ensure refunds are issued in a timely manner. This position ensures the highest quality and safe delivery of customer service, maintain compliance with professionalism and regulatory processes. Interface with facility clients and internal corporate stakeholders.
Qualifications and Education Requirements:
This is not an all-inclusive list. Additional tasks and responsibilities may be added by management based on business need.