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    Front Desk Associate Full Time - Florence, United States - The Stricklin Hotel

    The Stricklin Hotel
    The Stricklin Hotel Florence, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Our Core values,

    Leading by example

    Enriching the lives of customers and team members

    Authenticity in all aspects of our business

    Doing the right thing, no matter what

    Excellence as the only acceptable standard

    Respect for our customers, co-workers, and communities

    We are looking for a positive and professional front desk associate to deliver exceptional experiences to every guest at our hotel. Youll welcome guests, manage information, distribute keys and room assignments, as well as answer any general inquires to ensure they have an extraordinary stay with us.

    Responsibilities include but are not limited to:

    Communicate well with housekeeping to ensure a guests room is ready

    Field questions or concerns when necessary

    Greet, check-in and check-out guests when they arrive and leave the premises

    Distribute room keys and room assignments

    Record credit card information with the utmost discretion and security

    General bookkeeping ensuring all hotel guest account information is correct and up to date

    Keeping a clean and organized workspace

    Qualifications:

    At least one year of hospitality experience preferred

    High school diploma, GED, or equivalent

    Experience answering telephone calls and basic computer skills

    Display impeccable interpersonal, time management, organizational, and customer service skills

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