Front Desk Associate Full Time - Florence, United States - The Stricklin Hotel

    The Stricklin Hotel
    The Stricklin Hotel Florence, United States

    1 month ago

    Default job background
    Full time
    Description
    Our Core values,


    Leading by example


    Enriching the lives of customers and team members


    Authenticity in all aspects of our business


    Doing the right thing, no matter what


    Excellence as the only acceptable standard


    Respect for our customers, co-workers, and communities


    We are looking for a positive and professional front desk associate to deliver exceptional experiences to every guest at our hotel.

    You'll welcome guests, manage information, distribute keys and room assignments, as well as answer any general inquires to ensure they have an extraordinary stay with us.

    Responsibilities include but are not limited to:

    • Communicate well with housekeeping to ensure a guest's room is ready
    • Field questions or concerns when necessary
    • Greet, check-in and check-out guests when they arrive and leave the premises
    • Distribute room keys and room assignments
    • Record credit card information with the utmost discretion and security
    • General bookkeeping ensuring all hotel guest account information is correct and up to date
    • Keeping a clean and organized workspace

    Qualifications:

    • At least one year of hospitality experience preferred
    • High school diploma, GED, or equivalent
    • Experience answering telephone calls and basic computer skills
    • Display impeccable interpersonal, time management, organizational, and customer service skills