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Applications Engineer - Westford, United States - Materion
Description
At Materion, everyone is included, respected and offered opportunity to grow. Join us
The Applications Engineer will act as a direct interface with existing and new customers and will provide technical support to promote the application of existing product within the Space, Science and Astronomy (SSA) market segment.
The Applications Engineer will act as the direct support contact to the customer for quotations, technical support, project management of new products, and assist in product related issues such as but not limited to delivery status, quality concerns, RMA requests, and customer complaints.
You Will Have the Opportunity to:Work directly with the customer and collaborate with product engineering and other development teams to understand the needs of the customer
Manage key customer accounts within the Space, Science and Astronomy (SSA) business unit which may involve providing delivery updates, purchase order review and approval, quote follow up and project management
Handle most of the contract negotiations and if an order is realized, perform part set-up within the ERP system and initiate contract review
Manage multiple projects of different size and complexity at different stages in the development and production lifecycle and communicate the customers' requirements to the Company for engineering and production purposes.
Act as the lead on conference calls with current and prospective customers
Participate in market strategy as well as expected order forecasting, sales and revenue planning
Provide engineering support to the customer to identify and resolve design issues or opportunities
Identify and contact assigned leads to determine sales opportunities.
Interface with customers on all quality issues and monitors corrections/improvements through to completion in conjunction with the quality team
Adhere to the customer program performance and requirements matrix, reporting format and frequency of reports, some are programmatic and technical in nature
Present technical as well as project related information effectively and concisely to the customer in multiple settings
Represent the company at customer sites and trade shows, where applicable
Maintain compliance with internal procedures & government procurement regulations (ITAR / Export Control)
Work closely with existing customers and with other program/product managers to identify and develop New Business Opportunities (NBO)
Travel to customer locations as needed (10-15%)
Education/Experience:
Bachelor of science degree in an engineering discipline required
Minimum of 5 years of industry experience in thin film technology (PVD), sales, application engineering, program management and/or product engineering; or equivalent combination of education and industry related experience.
Project management, decision-making, and customer service skills
This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance.
For individuals to be considered for a security clearance, the Defense Counterintelligence and Security Agency (DCSA), conducts personnel security background investigations for the Department of Defense and other federal agencies.
More information about security clearances can be found on the Defense Counterintelligence and Security Agency (DCSA) website here:
The selection of the person to be hired for this position is contingent on the candidate having export compliance eligibility for access to U.S.
The candidate selected will have to qualify as either a U.S. citizen, a U.S. National, a lawful permanent resident of the U.S., a Person Admitted into the U.S. as an Asylee or Refugee., a National of a country that is not prohibited from having access to U.S.
controlled technology (via a letter of assurance), or a Person to be approved for an export license by the governing agency whose technology comes under its jurisdiction.
Please understand that any job offer that requires approval of an export license will be conditional on Materion's determination that it will be able to obtain an export license in a time frame consistent with Materion's business requirements.
Materion Corporation and its subsidiaries (the "Company") is an equal employment opportunity employer.It is the Company's policy to not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
The Company also prohibits harassment of applicants and employees based on any of these protected categories.It is also the Company's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company.
Please inform the Company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.
Materion's Veteran Employee Resource group supports veterans and promotes the benefits of hiring veterans in the workplace. We honor all those who have served and are a military friendly company. Veterans are encouraged to apply and military experience and skills are transferrable to Materion careers.Please provide complete information. An incomplete application may affect your consideration for employment.
Traded on the New York Stock Exchange (
NYSE:
MTRN) and headquartered in Cleveland, Ohio, Materion has over 3,500 global employees in 32 countries with an expanding footprint growing each and every day.
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