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Service Manager
2 weeks ago
MarineMax Kennedy Space Center, United StatesThe Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information required to perform the work on the boat, and followin Service Manager, Manager, Ope ...
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Service Manager
3 weeks ago
Service Logic Kennedy Space Center, United States** Engineered Cooling Services** · ** Service Manager** · Orlando, FL 32809 · **Engineered Cooling Services** · *Job Posting: Service Manager* · Engineered Cooling Services (ECS), the Southeasts leading commercial HVAC service company is currently seeking highly talented ind ...
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Service Manager
3 weeks ago
PGT Innovations Kennedy Space Center, United States** Service Manager** · **Job Category****:** Salary **Requisition Number****:** SERVI002453 Showing 1 location **Job Details** · **Description** · **Service Manager** · Managing service dept. staff including field techs, coordinator and warehouse manager · + Training all new ...
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Service Manager
1 week ago
Goodyear Kennedy Space Center, United StatesGoodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k) ...
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Service Manager
1 week ago
Goodyear Kennedy Space Center, United StatesGoodyear - Orlando, FL [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; Assist Center Manager in achieving sales, units, and profited budgeted objectives; Assist with hiring, training, and managing associates; Communicate specific w ...
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Service Manager
3 weeks ago
TME Kennedy Space Center, United States** Service Manager** · **Job Category****:** Construction Management **Requisition Number****:** SERVI01058 Showing 1 location **Job Details** · **Description** · Bernhards core mission is delivering innovative engineering, construction, and energy solutions that empower our c ...
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Service Manager
3 weeks ago
CF Real Estate Kennedy Space Center, United States** Service Manager** · **Job Category****:** Maintenance & Grounds **Requisition Number****:** SERVI03479 Showing 1 location **Job Details** · **Description** · Imagine working for a company whose CEO was recently named as #6 of the Top CEOs of a small to medium sized business ...
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Patient Services Manager
3 weeks ago
HOSPITAL HOUSEKEEPING SYSTEMS, LLC Kennedy Space Center, United StatesPatient Services Manager role is at Parrish Medical Center in Titusville, FL. Salary: $52,000 - $55,000 Take charge of ensuring top-notch food quality, safety, and service while leading a passionate group of ambassadors. Your leadership will foster a Patient Services, Manager, Pa ...
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Commercial Service Manager
3 weeks ago
Boulevard Tire Kennedy Space Center, United StatesBTC 02 · Orlando, FL, USA · $ $20.00 · Hourly · Full Time · *PTO, Health, Dental, 401K* · **Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager in our Orlando FL location** . This is an exciting career opportunity to get on board wi ...
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Guest Service Manager
3 weeks ago
Auro Hotels Kennedy Space Center, United States** Guest Service Manager (travel required)** · **Job Category****:** Front Office **Requisition Number****:** GUEST002996 Showing 1 location **Job Details** · **Description** · **Auro Hotels is seeking an experienced Guest Service Manager to function as task force support to o ...
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Manager, Guest Services
3 weeks ago
Dr. Phillips Center for the Performing Arts Kennedy Space Center, United States**Manager, Guest Services** · Orlando, FL, USA Req #8 Wednesday, March 31, 2021 **Position Summary** The Manager, Guest Services is responsible for the administration and management of all front of house operations in our continuing effort to deliver exceptional customer service ...
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Client Service Manager
2 weeks ago
OneRail Kennedy Space Center, United StatesWe are seeking an eager Client Service Manager that wants to get their foot in the door at a fast-growing logistics technology start up. This position will use their customer service skillset to research, troubleshoot, escalate and resolve customer issues in an accurate and timel ...
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Client Service Manager
3 weeks ago
OneRail Kennedy Space Center, United StatesWe are seeking an eager Client Service Manager that wants to get their foot in the door at a fast-growing logistics technology start up. This position will use their customer service skillset to research, troubleshoot, escalate and resolve customer issues in an accurate and timel ...
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Field Service Manager
23 hours ago
Wastequip Kennedy Space Center, United States** Field Service Manager** · **Job Category****:** Maintenance **Requisition Number****:** FIELD007475 Showing 1 location **Job Details** · **Description** · The Field Service Manager is key to customer satisfaction and retention. The incumbent will be responsible for ensuring ...
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Automotive Service Manager
2 weeks ago
Bridgestone America, Inc. Kennedy Space Center, United States**Automotive Service Manager** · Employee: Regular : Full time · Location: Orlando , FL · Team: Retail · : 2021_24507 · Zip Code: 32827 · Posted Date: :00:00 · **Company Overview** · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22, ...
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Field Service Manager
23 hours ago
Intuitive Surgical Kennedy Space Center, United States**Field Service Manager** · Location Orlando, FL, United States Category Customer Support & Training Job Id JOB DESCRIPTION **Company Description** · At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuit ...
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Automotive Service Manager
1 week ago
Christian Brothers Automotive Kennedy Space Center, United StatesCompany Description · Christian Brothers Automotive · Benefits: *Up To $100K Annually · Closed Every Weekend To Spend Time With Family & Friends · Paid Vacation & Paid Holidays · Healthcare Benefits Available · Matching Retirement Plans · Employee Point Store Access - Redee ...
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Automotive Service Manager
2 weeks ago
Christian Brothers Automotive Kennedy Space Center, United StatesCompany DescriptionChristian Brothers Automotive Benefits:*Up To $100K AnnuallyClosed Every Weekend To Spend Time With Family & FriendsPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching Retirement PlansEmployee Point Store Access - Redeem Your Training Points For ...
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HVAC Service Manager
2 weeks ago
TME Kennedy Space Center, United States** HVAC Service Manager** · **Job Category****:** Construction Management **Requisition Number****:** SERVI01058 Showing 1 location **Job Details** · **Description** · Bernhards core mission is delivering innovative engineering, construction, and energy solutions that empower ...
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Operations Manager
2 weeks ago
BOEING Kennedy Space Center, United StatesAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...
Assistant Service Manager - Kennedy Space Center, United States - Pep Boys
Description
****
**Assistant Service Manager**
**Assistant Service Manager**
**Requisition ID:**
**Category:** Service Desk
**Position Summary**
Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop productivity is maintained to company standards.
**Duties & Responsibilities**
Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including tire related stocking. Ensure that service equipment is in proper working order and housekeeping standards are followed according to SSC direction and instruction.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies and purchase for re-sale parts (OP) procurement and vendor payment practices.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the advisors on their customer interactions.
Assist the Store Manager of Service in training and coaching service selling associates on Pep Boys Customer Care Process, Courtesy Vehicle Inspections (CVIs), and general operation of store systems. Performs CVIs and other service-related tasks as qualified and directed.
Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Help with the day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs through associate observations.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicates with all store associates, management, and customers.
In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
**Knowledge, Skills, and Abilities**
High school diploma or equivalent required.
One year of experience in automotive service environment.
One year of automotive service sales experience preferred.
Valid Drivers License .
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.
**Physical Demands/Work Environment**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Physical Demands**
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
