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KHFS - Case Manager - Fairfax, United States - Shelter House
Description
Job Description
Job DescriptionTitle: Case Manager (Full Time)
Department: KHFS
Reports to: Assistant Director
FLSA Status: Exempt
Salary: $52-56K
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since
the organization's inception, we have adapted and grown to meet community needs, all while working in partnership
with government and private partners and community members. Today, Shelter House is a successful and reputable
organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In
the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were
children.
Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment
(iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with
employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer
contribution towards premiums.
About the Role:
The Case Manager manages an average caseload of 18 to 20 families at risk of homelessness or recently housed. The
Case Manager will support the housing first model with a trauma-informed care approach that will maximize the
likelihood of client success and long-term self-sufficiency. The position requires a self-starter as the responsibilities
include: providing ongoing, community-based services, identifying, prioritizing, and addressing immediate needs,
developing money management skills, supporting gainful employment search, coordinating training, and
educational goals, and address mental health and substance abuse issues. The Case Manager will serve as the
primary point of contact for all assigned client services and provide guidance and support to clients working toward
self-sufficiency.
How you will contribute:
• Perform assessment of each family's housing history and barriers, physical, mental health and social needs,
educational and employment needs, financial management skills, strengths and needs, and other necessary
areas.
• Meet with assigned families regularly and provide appropriate services and referrals geared towards housing
stability.
• Assure all relevant information pertaining to clients is disseminated to all appropriate partners in a timely
manner.
• Support clients in the creation and maintenance of financial budgets and support clients in implementing
money management techniques.
• Participate in meetings with representatives from other agencies including Faith-Based and Community
Based Organizations to deliver wrap-around services to clients.
• Ensure that clients achieve the objectives of maintaining long-term housing, by complying with the terms of
their lease agreement and have an Individualized Housing Sustainability Plan that helps them achieve their
desired level of self-sufficiency.
• Mediate household, roommate, and/or landlord-tenant disputes that threaten housing stability.
• Serve as point-of-contact for landlords and maintain positive landlord relationship.
• Develop and maintain a Resource Directory that includes state and local service providers.
• Maintain thorough case documentation in HMIS and client files and comply with agency and standard best
practices.
• Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day to day work
requirements
• Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees deployed
staff and involved agencies.
• Exemplify the Shelter House core values; Collaboration, Accountability, Respect and Empowerment.
• Carry out other duties as assigned by Assistant Director and/or Program Director.
• Prepare monthly reports to Supportive Services Manage
Requirements
Required:
• Bachelor's Degree in Social Work, Psychology, Human Development, or related degree or commensurate
experience.
• Three years of experience in service delivery with low and moderate-income families.
• Ability to prioritize competing priorities and make sound judgment.
• Strong written communication skills.
• Ability to advocate, assist in problem-solving, and achieve results for families
• Excellent time management and organizational skills
• Valid Driver's License
• Willingness to work evenings and weekends as needed.
Preferred:
• An MSW or master's degree in human services/ related field
• Experience with providing services to clients experiencing homelessness, Mental Health or substance abuse issues
• Ability to speak a language other than English at a proficient level (i.e. Spanish, Farsi)
• Comfortably with and quickly adapts to change.
• Strong public speaking and communication skills.
Physical Requirements:
● Annual TB Test is required
● Ability to sit or stand for long periods
● Ability to lift items weighing 10-20 pound
ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities
Act of 1990. Any person in need of an accommodation should contact Human Resources directly for assistance.
Equal Opportunity Employer
**We are unable to sponsor or take over sponsorship of an employment visa at this time.**
