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    Product Manager - Seattle, United States - Live Nation

    Live Nation
    Live Nation Seattle, United States

    2 weeks ago

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    Description

    Job Summary:

    JOB DESCRIPTION
    Product Manager, Enterprise Inventory Movement

    Division:
    Ticketmaster Global Enterprise

    Line Manager:
    Sr. Director,

    Product Management

    Contract Terms:
    Permanent

    THE TEAM
    The Enterprise Digital Ticketing team builds the tools that live event organizers

    around the world

    use to fill their venues with

    more and more

    satisfied fans

    ,

    with ever-increasing ease. We are inventing the future of

    live

    without lines.

    Our

    team sits within the broader Enterprise organization, which

    is responsible for

    all client facing applications

    that

    Ticketmaster clients use to

    build, manage, market, and

    optimize

    the revenue of their events.

    THE JOB
    As Product Manager on Ticketmaster's Enterprise

    Digital Ticketing

    team, you will

    play a

    pivotal

    role in

    the de

    sign and development

    of

    new

    line of

    bulk

    inventory distribution tools

    for

    live event

    organizers

    around the world

    ,

    providing life

    changing

    and market-disrupting

    digital alternatives to printing

    and snail-mailing

    paper tickets

    for a diverse range of 'back office' use cases

    . Your prime imperative will be to empower

    Ticketma

    s

    ter clients

    to

    fill their venues with ever increasing innovation, ease,

    profitability,

    and


    BI
    gain

    .

    In this role, you will research and synthesize customer requirements and business

    objectives

    into an actionable product roadmap that builds on our platform product vision, rallies the support of stakeholders, inspires the creativity and confidence of your development

    team,

    and evokes a running bear hug from clients at thousands of iconic venues around the world.

    WHAT
    YOU WILL BE DOING
    Perform business analysis, competitive

    research

    and client interviews to understand the needs, concerns and aspirations of Ticketmaster's enterprise clients and their inventory distribution

    partners

    Distill business requirements into clear,

    actionable

    and well-prioritized epics, user stories, wireframes and other development artifacts needed by design and

    engineering

    Improve and execute on the roadmap for our bulk inventory distribution

    toolset

    Work with your team to develop and

    maintain

    a project-specific prioritization framework to systematize collaborative bandwidth allocation decisions and contribute to the ever-increasing velocity of your

    team

    Triage incoming issues and feature requests. Monitor and contribute to the swift resolution of major incidents involving your products/features.

    Perform User Acceptance tests prior to release to ensure that customer and business needs are being satisfied throughout the product

    lifecycle

    Analyze and report on the performance of features in production, reflecting on successes and

    identifying

    areas for continuous

    improvement

    Be the internal and external champion and subject matter expert for your products and their associated features, communicating your team's status and roadmap to stakeholders and

    customers


    WHAT
    YOU NEED TO KNOW
    2


    • years of relevant software development experience
    in a product owner

    ,

    business analyst

    or product operations

    role

    .

    Expertise

    using or building B2B, eCommerce,

    SaaS

    or Enterprise design

    solutions

    Experience improving user experiences and advocating for

    change

    Excellent presentation, interpersonal and written communication skills

    in English

    .

    Ability and willingness to work

    with geographically distributed teams is highly

    desired

    Solid

    quantitative data analysis, critical thinking skills, and an ability to spot trends and derive a strategy from raw

    data

    Ability to juggle and prioritize multiple projects simultaneously in a fast-paced

    , agile development

    environment

    Highly empathetic with ability to collaborate across a diverse group of technical and non-technical stakeholders to simplify concepts and

    identify

    highest value

    targets

    Knowledge of

    agile software development practices

    Ability to travel

    up to

    10

    %

    (North America)


    Assets:
    Experience in ticketing, live events, event management,

    hospitality

    or related

    industries

    Excellent

    verbal

    and written communication skills

    in French


    YOU
    Are a lifetime learner who thinks holistically and connects dots across

    domains

    Are

    routinely

    recognized for

    identifying

    and

    solving

    problems that

    the rest of us mere mortals

    are

    only aware of

    subconsciously

    Dream

    BIG, d

    esign for possibility,

    optimize

    for reality and enjoy rallying people around a clear and compelling vision for a better

    tomorrow

    Are self-driven,

    proactive

    and dedicated; able to

    operate

    autonomously and efficiently in an entrepreneurial

    setting

    Are

    a tech geek, with experience using and developing solutions for enterprise

    business problems and their various system

    and programming

    solutions. B2B, SaaS or Enterprise design experience is a plus.


    LIFE AT TICKETMASTER
    We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
    Our vision at Ticketmaster is to connect people around the world to the live events they love.

    As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

    We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

    If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.


    Our work is guided by our values:
    Reliability

    • We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
    Teamwork

    • We believe individual achievement pales in comparison to the level of success that can be achieved by a team
    Integrity

    • We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
    Belonging

    • We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

    EQUAL EMPLOYMENT OPPORTUNITY
    We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife.

    As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

    It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.


    Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

    We also afford equal employment opportunities to qualified individuals with a disability.

    For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

    As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

    Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

    Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

    Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

    HIRING PRACTICES

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

    Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

    #LI-REMOTE

    The expected compensation for this position in California is:
    $101,000.00 USD - $127,000.00 USD

    The expected compensation for this position in Washington is:
    $101,000.00 USD - $127,000.00 USD *

    Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the

    California Salary Transparency in Job Advertisements Law and the

    Washington Equal Pay and Opportunities Act.

    It is estimated based upon what a successful California applicant or an individual working in this position in the state of Washington would be paid

    .

    It assumes that the candidate will be in California or Washington or perform the position from California or Washington. Similar positions located outside of California or Washington will not necessarily receive the same compensation.

    Live Nation


    takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

    In compliance with the California and Washington Laws, a potential new employee's salary history will not be used in compensation decisions.

    #J-18808-Ljbffr
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