General Manager - Anaheim, United States - Lodging Dynamics

Lodging Dynamics Anaheim, United States

1 week ago

Description

Job Description

Element Anaheim

OVERALL RESPONSIBILITIES:

The General Manager functions as the primary strategic business leader of the hotel with responsibility for all aspects of the operation. They ensure implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Responsible for active supervision of all hotel disciplines, including but not limited to the front office, guest services, food service, housekeeping, maintenance, sales operations and personnel, ensuring that there is an atmosphere of good public relations towards guests and associates and community. Also ensures the hotel is meeting and constantly striving to meet its sales and profitability goals, and compliant with local and federal laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Recruit, hire, train, counsel and motivate all associates in all departments of the hotel.
Actively supervise department heads and all personnel with authority to issue oral and written warnings and reprimands when policies and procedures have been violated or to document poor work performance, and to discharge employees, with grossly negligent cases being approved by an above property representative or in conjunction with Human Resources.
Responsible for department payroll administration.
Conduct all department head performance appraisals and bonus calculations, where applicable.
Participate in departmental expense and labor budgeting preparation.
Schedule personnel within budget guidelines to assure adequate staffing to maintain service levels.
Develop department attitude of attentiveness and anticipation of guest needs.
Ensure guest special requests are fulfilled promptly and associate take ownership of issues.
Ensure proper delivery of all guest services, including but not limited to social hour, breakfast service, dry-cleaning, mail delivery, shuttle, grocery shopping, newspaper delivery, Business Center, wireless Internet, etc.
Resolve guest complaints with Guest Relations concerning the hotel, or guest billing and chargeback inquiries.
Process & reconcile daily cash deposits.
Monitor posting of guest charges to minimize lost revenue.
Ensure front desk personnel perform bucket checks each shift and monitor rate variances.
Coordinate reservations and efficient group registration with the Sales Department.
Monitor suite availability and develop the hotel's yield management system with Sales to maximize suite revenue.
Ensure an effective cash control system is in place and that all credit card and check cashing policies are followed.
Maintain efficient operations and inventory controls for the hotel Market (i.e. gift shop).
Responsible for the administration of key control procedures.
Ensure proper procedures for guest safety deposit boxes, guest mail and packages.
Educate department personnel on emergency procedures, safety precautions, and safe work habits.
Drive defensively and safely when driving the hotel van. Wear your seatbelt at all times. Use the van only for company business.
Promote good employee communication through department meetings, employee feedback, oral and written communication, and proper training.
Participate in the weekend MOD development program and host social hour (if relevant), as assigned.
Assist in monitoring van upkeep and maintenance schedule.
Process and track brand certificates (frequent guest programs, brand coupons and reimbursements, etc.) when presented as forms of tender to ensure we receive reimbursement from the brand.
Oversee and approve the monthly Direct Bill accounts and statements and send out invoices as often as necessary to maintain the accounts receivable balance within 60 days past due.
Ensure all hotel supplies are properly stocked and/or all hotel equipment is in proper working condition.
Process accounts payable invoices for the hotel, including monitoring travel agent commission requests.
Lead and conduct the brand daily stand-up meetings.
Carry out any reasonable request by Management.
Participate in and actively contribute to weekly Sales Meetings and conduct monthly Staff Meetings.
Conduct monthly department meetings or continuous improvement meetings (CIM).

POSITION REQUIREMENTS:

A minimum four (4) years of experience in the hotel management field required.
Marriott Brand experience

About Lodging Dynamics

Based in Provo, Utah, Lodging Dynamics is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit LD offers a full benefits package including medical, dental, vision, life, matching 401k, paid time off, and more

Job Posted by ApplicantPro

Assistant General Manager

4 days ago

The Coffee Bean and Tea Leaf Fullerton, United States

**_Position: Assistant General Manager_** · **_Our Blend:_** · Born and brewed in Southern California since 1963,_ The Coffee Bean & Tea Leaf_** **has become one of the world's largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world a ...
General Manager

1 week ago

Dairy Queen Orange, United States

Oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensure restaurant is operated within operational guidelines established by owner and franchisor. Essential job functions includ ...
General Manager

2 days ago

GameDay Men's Health Fullerton Orange County, CA, United States

**Opportunity** · - Amazing opportunity to get onboard with a very experienced and growth minded owner who will provide you with mentorship and coaching to take your career to the next level. · - The job description, responsibility and compensation and benefits will grow signific ...
General Manager

1 week ago

Smoqued BBQ Orange, United States

Compensation: BOE · - scheduling FOH employees · - staff relations (human resources) · - quality control, training assistance · - planning of special events · - addressing and resolving customer concerns and issues · - hiring and termination of employees · - concise communication ...
Assistant General Manager

1 week ago

Newport Hospitality Group, Inc. West Orange, United States

**Assistant General Manager** · **Benefits** · - Insurance · - Paid time off · - 401K · - DailyPay: Access your pay when you need it · - An added plus; If you like to travel, you will receive special team member hotel rates. · **Responsibilities**: · - Smile when on-stage (in the ...
General Manager

5 days ago

The Flame Broiler, Inc. Santa Ana, United States

**JOB SUMMARY**: · The General Manager plays a vital role in creating an environment where the values, culture, and operating standards of The Flame Broiler, Inc. can thrive. The General Manager effectively communicates the vision of The Flame Broiler, Inc. brand and its systems, ...
General Manager

1 week ago

Best Choice Roofing of Orange County Santa Ana, United States

**Company Overview** · Best Choice Roofing, one of the largest residential roofing companies in the nation, is seeking a dynamic and results-oriented General Manager. As a proud recipient of the Top Roofing Volume Award from Owen's Corning, we are committed to delivering exceptio ...
General Manager

1 week ago

GF Hotels & Resorts USA Cypress, United States

**Tru by Hilton Cypress Houston is hiring a Hotel General Manager**. The** General Manager** will lead and manage operations, approves hotel department budgets, facilitates the preparation of budgets and forecasts for corporate submission and approvals, reviews forecasts, directs ...
General Manager

2 weeks ago

FirstService Residential Cypress, United States

**Job Overview**: · Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with Company objectives. Responsibilities include working closely with the association, Board of Directors the developer and/or builder to manage and ...
Area General Manager

2 weeks ago

Trane Technologies Brea, United States

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges an ...
General Manager

2 weeks ago

Papa John's - M&C La Mirada, United States

**General Manager** · Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality dec ...
Assistant General Manager

3 days ago

Miguel's Jr. - 31 Santa Ana Santa Ana, United States

**Join Miguel's Family** · Do you believe food is more than just a meal? At Miguel's, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why:_ to share the love with eve ...
Assistant General Manager

1 week ago

Twistee Treat, USA Cypress, United States

The role of Assistant General Manager (AGM) requires strong, positive, vocal leaders centered on mirroring the vision and direction of the company and of the General Manager. Assistant GMs must be hands-on leaders, providing positive communication and direction throughout the shi ...
General Manager Telecom Construction

1 week ago

Pramira Brea, United States

**ABOUT US** · Pramira is a turnkey infrastructure provider entrusted with the mission-critical of network deployment and support for wireless carriers, broadband providers, OEMs, and asset owners. Our depth of experience and dedicated team enable Pramira to provide exceptional s ...
Assistant General Manager Store 0087

1 week ago

Del Taco LLC Orange, United States

To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager. · Essential Job Functions · Support the General Manager's efforts to adequatel ...
General Manager

1 day ago

FirstService Residential Irvine, United States

**Job Overview**: · The **General Manager** ensures Association business is executed in a timely and accurate manner, in accordance with Association governing documents, Board policies, FirstService policies and procedures, California civil code, and other applicable regulations. ...
General Manager

1 day ago

Amro Fabricating Corporation Huntington Beach, United States

COME JOIN OUR TEAM- · Summary: · - This individual is the General Manager. The person in this position is responsible for directing the manufacturing operations of a facility, and manufacturing projects, coordinating activities of all manufacturing departments in a manner consist ...
General Manager

2 days ago

Xponential Fitness Lake Forest, United States

A national leader in luxury fitness is looking for amazing talent to join our team and seeking a motivated General Manager to lead our studio to success This position will be based in the Lake Forest, California area. · **POSITION**: The General Manager will oversee all studio fu ...
General Manager

1 week ago

AEMPro Irvine, United States

We are looking to hire a Full-Time employee to join our team working from 7am - 4pm Monday - Friday, with some Saturdays required in our location in Laguna Hills, CA. This unique role is a mix of Office Support and Dispatching. You will be daily checking drivers in on our Time Ma ...
General Manager

1 week ago

Metro Auto Parks Los Angeles, United States

Overview: · Come join our team, to learn and grow with us. As the General Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will skillfully oversee the overall operation to achieve planned goals for operational ...