- Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
- Follow standardized procedures to ensure consistency and security during the enrollment process.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
- Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
- Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
- Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
- Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
- Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
- Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
- Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
- Provide excellent customer service to address questions and concerns related to the enrollment process.
- Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
- Stay up-to-date with relevant policies, regulations, and procedures related to PIV card enrollment.
- Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
- High School diploma, or GED certification or higher
- At least 1 year of relevant experience
- Top Secret security clearance
- Attention to detail and strong organizational skills.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Must have received or be willing to receive the COVID-19 Vaccination or have accommodation documents completed by the date of hire to be considered. Proof of vaccination is required.
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HSPD-12 Enrollment/Card Issuance Support Specialist - Arlington, United States - Dignari
Description
LocationArlington, VA
Description
Dignari is a forward-thinking, human-centered, emerging technology and analytics company that builds solutions to transform business. We're a woman owned company where diversity is applauded and success is celebrated.
We are looking for an HSPD-12 Enrollment/Card Issuance Support Specialist to provide support for a Federal Agency. The Specialist is responsible for managing the enrollment process for PIV cards, which are smart cards used by federal employees and contractors to access secure government facilities and systems. The specialist ensures that individuals are properly enrolled, authenticated, and issued PIV cards in compliance with established security policies and procedures. This position is located on-site with our client in Arlington, VA.
POSITION RESPONSIBILITIES:
Enrollment Process Management:
POSITION REQUIREMENTS:
Clearance Requirement
US Citizenship required. Active Top Secret required.
About the Organization
Dignari is a woman-owned small business focused in delivering high-profile biometrics, identity management and analytical solutions for mission clients around the world. Our primary goal is to distinguish our clients by supporting them through the successful delivery of mission critical programs. To learn more about Dignari visit us at
In August 2021, Inc. Media announced that Dignari is one of the Inc. 5000 fastest-growing private companies in America, for the third year in a row. This esteemed award is testament to the hard work and dedication our team applies to making each and every client successful in the delivery of their mission critical programs.
Full-Time/Part-Time
Full-Time
Req Number
DIG
EOE Statement
Dignari is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This position is currently accepting applications.
